Riviera Motel Bundaberg

Fantastic like usual

Absolutely not what is shown in the images. We stayed less than 2 hours and opted for a 6 hour drive home versus spending the night here. Dated, rundown, questionable cleanliness. The images are selling a lie.

I pre-booked two stays here. The first time room: the smoke alarm was missing, there was a large hole in the ceiling where a light had been replaced. The second stay room: the main room light did not work, the ceiling fan only worked on high speed or off, there were two holes in the walls, the shower screen was cracked, the rod to adjust the blinds was missing so they had to stay closed. In general the rooms were uncomfortable with uncomfortable chairs, chipped and cracked bench, and once looking more closely were not very clean. The advertised adjoining restaurant had obviously been closed for quite some time. For someone in a service industry the 'manager' who checked me in was scruffy and unshaven. When I said I had prepaid he was unconcerned and admitted he didn't deal with the finances, I had to ask for milk for the complimentary tea and coffee provided.

This motel is desperately in need of some upgrading. Uncomfortable room no comfortable seating, gaudy colours. Clean until you look more closely. Mould on the bathroom windows and ceiling in my room was patched with timber. Restaurant is closed and no breakfast available. Only tea and coffee facilities and wine glasses. Microwave, but no plates or cutlery. Great coffee at nearby Pacific Coffee but limited breakfast options. Noisy position and uncomfortable bed. Hope they can take some time to improve soon.

I took a chance in this Motel , arriving tired and feeling quite grateful to find a room , the last one , I was told. $135. The nicer , newer , smarter looking motels on the ***** all had the NO VACANCY signs out . It was 3 pm. The lady in the office was kind enough , telling me it was the last room , the only room with a bath , as if this might be a special feature I might enjoy. The room was accessible from an area where the managers hung out and had a smoking area for themselves , something that proved rather unpleasant for me as their smoke wafted through the cracks in the door to my room . Their elderly poodle was a random barker , no fault of the doggie , but annoying if you want to put your head down. As you enter the room , The grubby pink sofa was an eye catcher for all the wrong reasons , there was no milk in the fridge for a cuppa , but supplied when asked for in the morning??? The toilet cistern made a high pitched agonising noise all night as it constantly refilled itself , wasting water and being annoying with the sound. The bathroom was straight out of 1962 with rusty drain vents and all , someone had added a security feature to the window by jamming a black plastic coat hanger in it , preventing it from opening ??? This bathroom was a demolition dream to me. The bed was king size , squishy soft , no headboard , the sheets were clean , there was a group of two reading lamps unglamorously stuck on the wall in the worst position , just where my pillows should be , the one lamp that worked did the job . In summary , I wanted to stay somewhere three nights , but could not wait to get out of the smelly overpriced dysfunctional room to find a better place . It might have been ok for $80 a night but at $135 it was a rip off. Unfortunately the following night I had a similar experience in a different motel, I will not be returning to the Riviera Motel. This motel needs a total refurb, it is grubby , tired, old and very out of date . Not enough attention paid to maintenance issues.