_M1869653****
October 5, 2023
Don't make a reservation. We booked two rooms. When we arrived, the owner gave us one room and moved the other room to a local hotel. The difference was huge and they wouldn't make up the difference. The next day, we found the owner at the front desk using the same excuse. Even the words used when dealing with other passengers who booked are the same; it is obviously the boss's routine, so it is very dishonest. Ctrip should cancel the cooperation with the merchant.
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