2-Star Hotels in Buena Park

Great customer service very friendly staff I really enjoy the rooms very clean the beds also very comfortable. Parking is also great. There’s not any criminal activity, safe environment for the whole family ! I will definitely come back for another stay at best host inn . Great job !

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

location of the hotel was perfect. close to some food places, stores and shopping centers. Having it next to the freeway, leaving and coming back to the hotel was a breeze. however, the tvs in the room were not connected with HDMI nor did it have an HDMI port(s).

Such a surprise. As a traveling family we have road tripped all across the United States full time. However sometimes our budgets require a less “glamorous” stay. We did not have high expectations but this hotel beyond exceeded them! We had a very clean room. Clean beds. And more importantly a clean toilet and bathroom. Housekeeping ladies are lovely and kind. They stopped by every day to offer service and restock any towels and necessities needed. Front desk manager and workers were always kind and very helpful. They are pet friendly, which is necessary for us as we travel with our 2 chihuahuas. The pool was great for the kids and was maintained beautifully by the maintenance man. Great job on the management and new policy’s. There is security patrolling the parking lot all night which brings ease to assure our vehicles are safe. Guest laundry was available to us and no need for quarters as it accepts card/tap. Definitely recommend staying and if we are ever in the area again we will for sure return.

The exterior facade leads to disappointment for the room inside Its small with little walking space. As soon as I set down my bag on the bed i notice a cigarette burn-on the top sheet used as a cover/comforter! And then another and another!! So I ring the front desk for fresh, clean replacement of bedding. They arrive within 10-20 minutes , i thank them. I pull the raggedy ones off and now there are also cigarette burns on the sheets. I booked a non-smoking room. Hmmm? Now I’m trying to overlook the fact and reason that all guests aren’t cut of the same cloth and the bedding did look as if it stayed for another visit once the guests were gone. But now as i unfold the promptly delivered fresh set they are slso designed by cigarette burn holes!!! Having pulled the pillows away from the headboard I see some sort of streak across the headboard that house-keeping didn’t. Oi vey! Now I’m walking to fetch a hot soapy washcloth , it seemed laundrred, I mean it was folded. Now on the wall where the towels are stocked it looks like a bad wipe off the walls of blood splatter? No matter cuz even if it was hair dye or chocolate it shouldn’t be left for anyone to notice!!! I was shocked with an assumption that house-keeping needs better sanitation training. I wanted to check out to book hopefully a sanitary room from anther Hotel Motel Holiday Inn! But everyone was booked and there weren’t any within my meager limits. And I spent $100 on this booking! I should have taken pictures as proof of my remarks but i was just keeping my wits not to go off into my darkness. Well you can always go see for yourself! Thanks for the outlet, it needed to be said Room 208

Clean and comfortable. Close to restaurants shopping and amusement. Staff is very accommodating. Housekeeping does a great job keeping the rooms clean. No cigarette smoke smells” like some other places. Love staying here!

pon checking in, my family and I were greeted, acknowledged as Diamond Members, and welcomed back as returned guests. The staff was friendly and helpful. Our room and the rest of the hotel we saw, were clean and nice. We enjoyed our one-night stay and rested well. Fortunately, everyone we met was nice and helpful. I would suggest that when team members are discussing incidents involving other guests, they do so in their private office and not while at the front desk. As I entered the front desk area, a hotel team member was chatting with another speaking ill-will about her encounter with a difficult guest. She immediately stopped once she saw me, which was when I was at the desk already and heard enough. Thank you!

This is a really dated property! Staff was really nice, gym had a nice treadmill and the breakfast was ok. But the room was really old and needs an update big time. I was here for business but it seemed close to Disney. I would look for a different hotel.

We checked in at 3PM and something I did not expect was a $100 deposit that I have not paid at other Best Western's before but whatever. I thought the security glass window across the front counter like in a bank with a small slide slot under the window was funny as the window is just thin single pane glass so just about anything will break it. We quickly left our items as we had a meeting to go to. We returned around 10PM or so. There was no luggage holder or place to put the suitcase except for the desk or floor. The TV did not work well as the images were constantly breaking up so turned it off and watched programs on my laptop. We were missing one washcloth so my wife & I shared one. There was no body soap in the shower so we used the small hand soap bar. No alarm clock in the room. No bed side lamps, just two very bright ceiling airport landing lights directly above the bed. Off with those. Because it was late we did not call the front desk and made do as we were tired. We did notify the front desk upon checkout and the lady said she would have someone check it out but I doubt any notes were taken. No other comment from her like sorry or tough luck. I asked for a receipt on checkout and this took about 8 minutes which was longer than I expected. The breakfast was coffee and what looked like cereal. I have stayed many Best Western Hotels in the past and their breakfasts have been okay. This hotel is the exception. In my opinion they would be better off if they did not offer breakfast. We went somewhere else to eat. Not the experience we usually have at a Best Western. In the future back to Best Western Surf City on Beach Blvd.

Stayed here for 3 nights because the bad reviews I read all had to do with them remodeling I called and asked them to put me in a remodeled room and was told it should be almost done when I came. There version of remodeling was a new mattress which was comfortable and painting (in bathroom going behind sink cabinet had a large patch job which was not painted). All the furniture was old with lots of wear on it. They took out the large bathroom sink counters and put in very small free standing vanity sink so there is no place to put stuff. The shower head is nice and high but there was no shelf to put your soap and shampoo/conditioner. I balance the soap on top of the shower frame (closing the toilet in case it fell) and put shampoo bottle on top of the towel on the towel bar. The site said they had a free hot breakfast but there was nothing the days I was there. Plenty of parking. Getting into the parking lot if you are coming from the south is hard because you have to cross a VERY busy 3 lane highway which also made for a noisy room because we were facing the highway. The staff was nice and if you are going to Knotts Berry Farm its a short walk.