W Hotels in Budapest

We stay here when on business in Budapest, and usually don't have problems but staying in 315 recently we were put next to people having a party in 317, it was really noisy, some kind of last night in Budapest flight crew thing. Why would you put business people next to party people? It just made no sense. We got moved for the night to a quieter suite on same floor, 323, which was great but the next day the front desk ”miscommunicated” us to the breakfast area to collect our breakfast boxes. Its puzzling. Overall the staff are super friendly and things usually go without a hitch and on that basis I would recommend. I really hope standards aren't slipping as it would be a shame.

The lobby is just fabulous and the Cafe de Paris, which is attached to, but not owned by (as I understand it) the hotel is totally amazing. Wonderful marble lobby, friendly and very efficient front desk/concierge staff and the rooms are good, but not exceptional. For sightseeing the location is not the best - there are no good restaurants around and about and the food on the hotel’s balcony overlooking the Cafe de Paris is boring and very expensive - as is the wine, and drinks in the lobby. We would recommend the hotel highly to friends but point out that the location is not the best for sightseeing - that said there is a Hop on, Hop off bus stop right outside the door.

This is in a very convenient location next to streets of many restaurants, which are within 2 minute walking. The hotel is newly remodeled, for less than 10 years, from old residents. Once it is inside the hotel, the reception, the rooms, the corridors are as modern as one would expect in 5-star chain hotels. There is a large sitting area in the reception in case someone has to wait for a few hours after checkout before going to the airport. Three are two free bottled water in checking in. But you can always refill with cold lemonade while leaving the hotel in the morning outside the reception area.

WE had a great stay AT this hotel. . The staff was very kind and attentive especially AT the front desk (helpful and polite, handled all our requests ). To be honest the room was correct not spacious but Location was perfect👍👌 WE will be back for sure

The hotel was surprising as front the outside and surrounding areas you wouldn’t believe what’s inside. The staff were so helpful throughout the entire stay and provided many amenities. The indoor pool was beautiful and everything was so well kept. Our room was spacious and consisted of everything we needed. Definitely recommend.

We stayed in this hotel for one week. First of all the worker in reception made a stupid comment how my boyfried looked in his passport.. Is it your job to comment how the quests look like? So rude. When we booked our room we had seperate beds because I am very light sleeper.. then we needed one extra night and they chanced the room type without even asking what kind of bed/beds we want.. So of course we got double bed which was really narrow! If you want to sleep well I recommend to take two single beds! I didn't sleep well at all during this whole week. Also the pillows were awful so I had to use towel as a pillow every night. Our room was in 6th floor and it was facing towards courtyard so at least it was quiet. Some of the cleaners didn't wish good morning and one of the cleaners had phone on her hand and she was listening music around 9am.. I mean really? I don't know how well they are suppose to clean the rooms but I think only thing got done was that they only changed the towels every day. Good things: Air conditioner worked really well! There was minifridge which is one of the things I check when I look for a hotel. We liked the seperate wc, you don't see that in hotels anymore that much. There were some really good restaurants nearby, lots of shops and metro station. Breakfast was also good and there was enough space to eat every morning. I wish there would have been more something fresh to eat, I think there were way too much different kind of pastries. I would probably stay in other hotel if I come back to Budapest. Room was nothing like in those pictures and that comment in reception was not nice at all.

The hotel is on the Buda side, next to the Chain Bridge, and has a good location. The room with a bridge view was on the second floor, which is a bit low. You can walk across the bridge, and the attractions on the Pest side can be reached on foot. (But if you just want to choose a hotel with a view, this location is a bit tasteless. If you want to see the Buda Castle and the Fisherman's Bastion, you can choose the Intercontinental and Marriott on the Pest side for hotels of the same level. If you want to see the beautiful scenery of the Fisherman's Bastion, you can choose the Hilton next to the Fisherman's Bastion. There are many related recommendations.) The hotel service is very good. There is a welcome wine when checking in. The room is very clean, with complete toiletries, slippers, free coffee, and a bottle of local Hungarian wine. In addition to some simple buffets, breakfast can be ordered according to the menu. It is very delicate and the taste is average. There is a very famous local restaurant on the top floor, but I didn't eat there due to time. Overall, it is a good hotel.

The staff is more than amazing and happy to help. The hotel is super nice and always clean, the rooms are so comfortable. Its our second time there, and if we ever go back to Budapest we know we will go back to Zichy! We had a great stay!

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.