Guest User
January 31, 2023
We currently in the middle of our stay. Food is not up to par for a 3 star hotel, buffet is very basic. The only drinks included in dinner buffet are water and blackberry juice. If you want something else, you have to pay additional. Rooms are old and the one we are in has a horrible bed; squeaks and we can feel the springs. My husband asked for a new mattress, nothing. Front desk is not helpful, rather grumpy. Waiters are very polite and professional. The nearest gondola is about an 11 -13 minute walk away and the hotel does not operate a free shuttle. The cost of the shuttle is about 1 euro per day, not expensive but this is a service the hotel should provide.