Family-friendly Hotels in Brussels

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

We stayed on a Saturday to Monday in June, reception staff let us check in just after 11:30am which was really nice. The room was great and spacious, bed very comfy and large, air con worked perfectly for a hot weekend, the shower was amazing and good power, also the lovely L’Occitane products!! The hotel is modern and clean, good breakfast, lovely lounging bar area outside - although expensive, the espresso martini was a good one and I enjoyed the club sandwich. A couple of times our vodka was forgotten & we were just given soft drinks but they sorted it at the bar, a shame that the cheaper vodka brands were all gone though.. Louise is a good area and also not a far walk to the main grand place central area too. Our favourite restaurant nearby was colonel steakhouse, there are also lots of shops and bars. I wish we stayed more than 2 nights. If we return to Brussels we would definitely stay here again thank you!

Great service at the hotel from the reception to the cocktail bar to the breakfast staff. Rooms we’re comfortable with a comfy bed and all you require for a few nights away. Location was €10 taxi from Centraal Station or a 20min walk through a few lovely parks. Great park on doorstep of hotel with ducks and a large pond and 3-4 min walk from Tootbus stop. Variety of restaurants/places to drink outside of the hotel away from the busy central area.

I am a marriott titanium member (over 70 nights a year in marriott hotels for nearly seven years now) . This is my first stay at Courtyard (not EU) Brussels. I would like to thank Ali who came to pick me up at the airport. He showed up on time, he was pleasant and curteous and made me instantly forget how stressfull the day had been up to then. Thank you Ali. As for the hotel itself: the check in was smooth, the room clean, the burger in the restaurant just what the doctor ordered, the Triple carmelite cold and reasonably priced. The hotel is conveniently located close to the NATO, EUROCONTROL and the airport and the good people of the hotel will take you to any of these places because the customer comes first. Again, thank you Ali for being such a good ambassador of my favorite brand .

I was whisked away to old world opulence as I walked into Le Plaza. The ornate chandelier, intricate carpet, and polished seating created a luxurious atmosphere. I was greeted by a friendly night front desk staff member named Ashley. He checked me in quickly and let me know that I could order something to eat if I was hungry. The elevator ride up to my room was a delight. The hallway was decorated in a vintage style, and my room, 534, felt like a miniature villa. The bathroom was gorgeous, and it had all the amenities I needed. It was a bit of a mix of vintage and modern, with a flat screen TV. The floor-to-ceiling windows let in a lot of natural light, and I woke up feeling luxurious every morning. The food at Le Plaza was delicious. I had breakfast in the hotel restaurant, and it was one of the best meals I've had in a long time. The service was also excellent. I never had to wait long for anything, and the staff was always friendly and attentive. I injured myself during my stay, and Ashley and the other night staff member, Luis, were very helpful. They gave me first aid supplies and helped me get ice for my injury. I was very grateful for their help. Overall, I had a wonderful stay at Le Plaza. The hotel is beautiful, the staff is friendly and helpful, and the food is delicious. I would highly recommend it to anyone looking for a luxurious and memorable stay. The location of the hotel is great. It's in the heart of the city, close to all the major attractions The hotel offers a variety of room types, so you can find the perfect one for your needs. The hotel has a variety of dining options, so you can find something to suit your taste. I hope this helps!

Really lovely hotel, great room with a lovely unexpected terrace that was a suntrap Breakfast was great also, really liked it :)

The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

Located 500 metres from metro station Sainte Catherine in central Brussels, Bed & Breakfast DRUUM offers spacious rooms 900 metres from Manneken Pis and Grand Place. Free WiFi is provided and private parking is available on site for an additional fee. The mansion dates back to 1850 and has been well preserved. Each room has been designed by an artist or art collective to create a unique living space for guests' delight. The suite rooms at DRUUM are fitted with hardwood floors and large windows. All rooms offer an en-suite open and private bathroom equipped with high-quality fixtures. Some units come with a balcony. An elaborate breakfast is served daily and includes coffee, tea, fresh juices, bread, cold meats and cheeses, yoghurt and more. You will find room service at the property. DRUUM is located in a quiet street, while restaurants, bars and cafés are situated within less than a 5-minute walk. The fancy Sablon area is 2 km from DRUUM, as well as the Mont des Arts, with all its museums and panoramic view. Brussels Airport is 11 km away.

With a stay at Hotel Manos Premier in Brussels (Sint-Gillis), you'll be a 2-minute drive from Avenue Louise and 6 minutes from European Union Parliament Building. This family-friendly hotel is 1.7 mi (2.7 km) from La Grand Place and 1.7 mi (2.7 km) from Manneken Pis Statue.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a steam room and a fitness center. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy Belgian cuisine at Kolya Restaurant Lounge, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 53 guestrooms featuring iPod docking stations and minibars. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

The best hotel and best staff ever. What a room. We were 4 of us and the room was modern as it could be. We were there just for the night but the staff went over and beyond to make our stay comfortable. They had wifi issues but we never felt it was a problem given everything compensated for that shortcoming. Location was close to good eating spots and the room was very well equipped. Super super helpful host and would recommend the hotel for anyone visiting Brussels. Thank you