Hotels Near Elisabeth in Brussels

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

Location and cleanliness of the hotel was good.The phone on the room was not working hotel suggest change room but we declined and give us 4 complimentary drinking water.

We arrived on EuroStar in Brussels Midi and did not have a good impression of Brussels at first (note to self, next time take the metro or over ground train (operator IC) to Brussels Central which is literally five minutes walk down the slight hill to the Novotel hotel. We finally found the hotel literally 200 yards from the main square (Grote Markt). What a lovely welcome when we got to reception. The receptionists were just lovely, so friendly and welcoming. Embarrassingly their English was just so good. The restaurant employees were very welcoming too and they paid the appropriate attention when required, they too were great. The breakfast chef also came out periodically and topped food up which was good to see. Housekeeping was great and one morning the room service assistant had actually realised we had gone to breakfast and made our room up while we away at breakfast. Location - this hotel couldn't be better placed. Grand Square literally 200 yards away, Grand Central station five minutes walk (if that) up a slight hill. Summary - I would stay at the Novotel (off Grand Place) on a future visit without hesitation. A really well appointed and well placed hotel with really lovely friendly staff. Coming from the trade we appreciate the total effort the staff put in and thank them very much for making our stay so welcoming.

First of all location is great! Just next to basically everything! Hotel itself looked really fresh and nice. It was clean! We had triple room with one single bed and one double bed and it was really spacious! Basically it was almost like two rooms. Bathroom was bit tight but manageable! Breakfast offers wide variety of foods and plus points from the waffles! Few negatives: Air con was really loud in our room but it worked (+30 outside so really necessary), the cleaning did not change the right amount of towels. Also door banging sounds can be heard from the corridor quite easily but these are quite minor issues. All in all I will definitely choose this hotel for my future visits in Brussels! Merci!

The most convenient hotel in Brussels, the Central Railway Station is right opposite the hotel. It is super convenient to catch the train. You can just walk there 5 minutes before driving. It is also very convenient to go to attractions. The main attractions are all within a 15-minute walk. It is only two blocks away from the Grand Square. There is also Carrefour next to the hotel, and supplies are also very convenient. The room facilities are not as good as the domestic Hilton, but they are pretty good in Europe. The key is that the tap water in Belgium is better than that in Germany. You can drink hot water with very few white floating objects. The hotel breakfast is continental style with not many varieties. For people with Chinese stomachs, it is not cost-effective. It's better to buy instant noodles from Carrefour next door and eat comfortably. In short, choosing this Hilton in Brussels should be the best choice. It is very convenient to go to Ghent, Bruges, Antwerp, and other cities in the Netherlands. You can go there in the morning and return in the evening. The cities in Belgium are very small, and you can walk around in 2-4 hours. It's over. The Belgian railways are also very user-friendly. If you buy a ticket for the same day, you can board any train as long as the destination is the same (the ticket does not include the driving time, station or train number, it only shows the date and which city you are going to). There are You can do this if there is an empty seat, and you can get off and play for a while and get on again without having to buy another ticket.

The airport is about 20 mins from the hotel and cost about EUR46. As we arrived early morning into Brussels, we were able to leave our luggage at the hotel and go for a wonder into the city. The hotel also due to availability allowed earlier check in later in the day which was ideal. The location of the hotel was perfect as we were within 10 mins walking location of all the major tourist sights including Grand Place, Mannekin Pis, Choco Museum as well as some historical stunning Churches, some of which were literally on the other side of the hotel. The hotel is surrounded by many different restaurants and cafes - of all budgets including so many halal options which was a total surprise. There are also supermarkets within walking distance for water/snacks etc. Room was cleaned everyday and all staff were always friendly and attentive. Facilities in the room include tea/coffee making and one bottle of water as well as the standard things. Breakfast - excellent variety, plentiful, fresh and delicious and all staff were very friendly and cheerful especially towards children which was great to see. Worth paying extra to include breakfast. Swimming Pool - small but was ideal and my son enjoyed this, shallow water which is perfect for children. There is also some gaming/fun for children in the lounge. Again due to late evening flight, we were able to leave our luggage and do last minute shopping and a visit to the Choco Museum. We really enjoyed our stay here and would definitely stay here again if we visit Brussels and would highly recommend to anyone visiting the city.

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

I was whisked away to old world opulence as I walked into Le Plaza. The ornate chandelier, intricate carpet, and polished seating created a luxurious atmosphere. I was greeted by a friendly night front desk staff member named Ashley. He checked me in quickly and let me know that I could order something to eat if I was hungry. The elevator ride up to my room was a delight. The hallway was decorated in a vintage style, and my room, 534, felt like a miniature villa. The bathroom was gorgeous, and it had all the amenities I needed. It was a bit of a mix of vintage and modern, with a flat screen TV. The floor-to-ceiling windows let in a lot of natural light, and I woke up feeling luxurious every morning. The food at Le Plaza was delicious. I had breakfast in the hotel restaurant, and it was one of the best meals I've had in a long time. The service was also excellent. I never had to wait long for anything, and the staff was always friendly and attentive. I injured myself during my stay, and Ashley and the other night staff member, Luis, were very helpful. They gave me first aid supplies and helped me get ice for my injury. I was very grateful for their help. Overall, I had a wonderful stay at Le Plaza. The hotel is beautiful, the staff is friendly and helpful, and the food is delicious. I would highly recommend it to anyone looking for a luxurious and memorable stay. The location of the hotel is great. It's in the heart of the city, close to all the major attractions The hotel offers a variety of room types, so you can find the perfect one for your needs. The hotel has a variety of dining options, so you can find something to suit your taste. I hope this helps!

The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

Great service at the hotel from the reception to the cocktail bar to the breakfast staff. Rooms we’re comfortable with a comfy bed and all you require for a few nights away. Location was €10 taxi from Centraal Station or a 20min walk through a few lovely parks. Great park on doorstep of hotel with ducks and a large pond and 3-4 min walk from Tootbus stop. Variety of restaurants/places to drink outside of the hotel away from the busy central area.