Hotels Near BrusselsXtremePark (Planet Park 2 ) in Brussels

I stayed here with colleagues 3 times in 8 days. The first visit I was greeted by a most friendly, understanding, humorous and friendly man who could not have made the process any better. The second visit the man hadn't a smile or any warmth in his greeting. The third time possibly due to my colleague and I trying to discuss that we didn't like having to run the gauntlet of smokers outside the only entrance and it being enclosed on 3 sides we were met with distain, sarcasm, sideways looks between colleagues and frank rudeness. There was no attempt to even try to apologise, quiet the opposite in fact being told that ”it's outside so doesn't matter!” Customer service needs attention. Rooms clean, needs comfy, breakfast adequate. Restaurant available in the next door Ibis standard hotel. Staff here very pleasant. Food below average. Position was great for our needs. Plenty of car parking. Pay at reception for parking of you require a receipt otherwise the barrier doesn't give you one and you have to go back to reception to request one to be emailed to you.

So, if you have any allergies best avoid this hotel, they have no care for anyone with allergies. I am a celiac, on my first day we got there we were all informed the restaurant was on a small menu due to staff issues, so there was nothing at all for me on this small menu (I have come to expect this) what I didnt expect was to be totally ignored at breakfast. I took a sign that explained my allergies in the local dialect, I took 3 different cards to avoid any issues. I gave the sign to the receptionist who took me to the breakfast buffet and said there was nothing for me. Come the 2nd day, I did the same as the receptionist was different, he took the sign to the chef who informed him there was nothing they could make me. So at €120 a night for bed and breakfast, I couldn't have any breakfast, 3 nights I stayed and I didnt have a single item of food from the hotel. I asked to speak to a manager who obviously ignored me as she didn't want the hassle. When I got home I emailed the company who own ibis (it was a pain to find an email in the first place) they said it wasn't correct and would email the hotel to investigate the issue. After 2 days I get an email back from the manager of the hotel, the email said there was actually something I could eat bar the ham and cheese her receptionist stated. She also explained there was no cross contamination even though I was watching her staff contaminate all the food she claimed I could have. I emailed back and obviously she couldn't be bothered to reply. I tried to email the initial company who now ignored me and refuse to solve this issue. I have never experienced anything like this before, I had nothing to eat for breakfast and as we were on the spa f1 trip when we all got to the track again there was nothing for me so I ended up loosing alot of weight due to this. At €120 a night its ridiculous to think there was no breakfast for me, its even worse to think the hotel refused to dp anything about it. They have a sign above the buffet that had all the allergies on it but clearly this is just a facade as if you ask the staff they have no clue and just stand there going well you can't have any food, it's a shame. Please bare in mine this hotel is in the middle of an industrial estate and there are no other restaurants or takeaways nearby so if you can't eat at the hotel you have to travel to Brussels to get something. So the hotel its self. As stated the staff are all useless and have no care whatsoever The room was small, cold, dirty and unsuitable. There was no safe, the tv didn't work, the window wouldn't close properly, the room was always cold but they provided massive duvets to counter this. One night at 4am there was some kid in the hall having a shouting match with himself, this wouldn't have been the hotel's issue, but I was the first room on the ground floor next to reception, so when this guy was shouting and waking up the whole hotel, he was 5meter away from the receptionist who didn't do any

In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.

I was there only one night to catch my next flight the following day. Room was clean and comfortable. Service was good. Nothing else accessible in the area. So, you go the in the same situation I was.

I am a marriott titanium member (over 70 nights a year in marriott hotels for nearly seven years now) . This is my first stay at Courtyard (not EU) Brussels. I would like to thank Ali who came to pick me up at the airport. He showed up on time, he was pleasant and curteous and made me instantly forget how stressfull the day had been up to then. Thank you Ali. As for the hotel itself: the check in was smooth, the room clean, the burger in the restaurant just what the doctor ordered, the Triple carmelite cold and reasonably priced. The hotel is conveniently located close to the NATO, EUROCONTROL and the airport and the good people of the hotel will take you to any of these places because the customer comes first. Again, thank you Ali for being such a good ambassador of my favorite brand .

The hotel is about 5-6 minutes drive from Brussels Airport. The hotel environment is general, but free parking is available at the door. Next to the hotel is the train track, the noise is relatively loud, and the sound of the plane taking off and landing is relatively loud. The hot water is OK, and the sleep is OK.

房間很新，但是網絡不好

這是個很好的酒店，下次一定再來住，很滿意！

The hotel Siru is particularly good for those who are required to be in the offices around the North Station or who wish to explore Brussels. The access door is defect and therefore you need to enter the hotel next door. The people at the reception are friendly and helpful. The room is OK, small and just, but also with a proper bed, desk, stop contacts and USB gates for example to load a phone, large box. The darkness cord is just too small, which makes you not able to dark the room. The door has dirty lining traces and a evacuation plan is missing. The room has coffee and water. The bathroom with toilet, lavabo and shower is also small. There are towels, soaps, etc. However, the shower is hardly going through and is packed with smooth tiles with polluted fittings (i.e. fungi), and the toilet is hardly swallowing through. Unfortunately, there is a lot of noise at night: street noise from the square, but also a lot of disturbing sounds from the top bathrooms and showers. I suspect that there are also a lot of people who have to stay at the airport because from 4.30 you hear people leave the room and the corridor.... Often with stinging doors. The breakfast is OK: good coffee (but only one machine...) and fruit juice, enough choice of bread and coating, cheese, sauces, cheese, charcuterie and even fruitsla. The hotel is not clean enough, so you often have to sit on a table where the stitches, dirty cups and the cover of old guests were left. I cannot recommend this hotel. The number of negative points is too high. And so, the price and quality of the offers are not in balance, and I will not come back here.

We stayed in a studio apartment for 4 nights, the room had everything we needed. Bed was a pull out bed, comfortable, we asked for extra pillows and they were in the room waiting, bathroom and toilet are separate but still private, small Juliet balcony, handy for letting in fresh air, noisy outside but to be expected due to location, once the door was closed there was no issue. Metro right outside, super market across the road, 5 min walk to main square. Customer service was brilliant, very friendly, very helpful, nothing was too much trouble, even when they were busy. About a 15 min walk from Centrum train station. There are a few homeless people near the location but never caused and issue for us other than pity, really could not fault the place and special thanks to the guy who was on Friday the 27th of august , didn’t get his name but he was super helpful!!