Hotels Near Lace Jewel in Bruges

We regularly visit towns. In this case Brugge. This is a hotel found that is the value, appearance and authentic as no other. I will never even talk about the hospitality and the warmth that Hans and his wife have made us experience as guests. A room where nothing is missing. Extremely clean, air-conditioned, separate toilet and bathroom. The facility is realized with respect and sensitive love for the history of the building. I appoint the beautiful chairs, the bed with history to Italian Lucca. And with modern adjustments of this time. Regent shower, double glassing, LED TV and feature furniture. The extensive breakfast is served in the oldest part (14th century) of the hotel and not only by the countless breads, insecticides, fresh fruit but even without breakfast is an experience. In short, fantastic and we will certainly come here.. - Come back.

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

This hotel is fantastic! The location is 2 minutes from the market square although it is quiet. The beds and pillows were comfortable. The room was very large with a refrigerator, a desk and two chairs. The shower and sink are separate from the toilet which was awesome. Both of those rooms were large. This may be the nicest hotel I have stayed at in europe. It felt modern and luxurious from other places we have stayed at. I would definitely stay here again and recommend it to others. I'm not sure what the room is called that we stayed in but it had one large bed.

We stayed at this lovely little hotel in the centre of Bruges to celebrate my wife's birthday. In the room was a Happy Birthday note and a small box of chocolates. A nice touch. Our room had a view of the Belfry Tower and the bed was very comfortable. The staff were delightful and always helpful. We had the small breakfast served in the Living Room which was exactly right for us. Thank you for making our two days stay very special.

Located 5 mins from the Grand Palace. Metro stations are within walking distance. Breakfast is ok nothing special. The room is not too small, which is good for Ibis. Overall it’s a suitable pleasant stay and I’ll come back.

The hotel is in the old city and about a 10 minute walk to the centre. Looked a bit dated from the outside. Inside, however, was spacious, modern and clean. The bedrooms were spotlessly clean and very large with guest safe and refrigerator. The rooms were very quiet. Breakfast was buffet style which was fine with a good selection. The bar area was very well laid out and not overly expensive for a hotel bar. All members of staff were friendly, polite and helpful. Special thanks to the young man on reception duty when we checked in , Saturday 3rd September, sorry didn’t catch your name, as our booking could’ve caused confusion . It was sorted out very professionally. I must also apologise to you as I think a member of our party took a shine to you and she made you blush. The biggest criticisms for the hotel was how hot it was. We were there with temperatures in the high 20s and humid. There didn’t appear to be any functioning air conditioning either in the hotel or the rooms. The other issue and this was more a staffing problem was that the hotel bar was closed 2 nights out of the 4 that wee were there. As whole though worth a stay. Will definitely be using again.

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

Very nice hotel, good welcome, too bad the rooms are at 3 p.m. We arrived at 2 p.m. We were asked to pay 15 euros to have it before it goes overboard in other establishments, it is free especially for 1 hour.... The sauna is nice, the little one lunch there is a choice you are sure to eat sweet or savory. Correct standard room with small samples and Nespresso style coffee maker with 2 coffee capsules and 2 tea bags but no kettle. Comfortable bed, the problem is the small fridge which makes noise all night as well as the heating.

The hotel is exceptionally nice - this was our 4th stay but the room we had on our recent visit 005 or 006 (can't remember) was situated by the hotel boiler house and we had to suffer a loud constant humming day and night, which was most disturbing - it was a 'Superior' room, but it needed a make-over - there were pieces of veneer chipped off of bedside furniture - not very superior ! The restaurant is good but expensive - the food in the Bistro is very nice and not overly expensive. It is a lovely hotel and we will stay again - located in a quiet suburb away from the hub-bub of Bruges - the hotel also offers a shuttle / taxi service into the city.