Hotels Near Church of Our Lady in Bruges

The hotel is in the perfect location to visit and experience all that Bruges has to offer, it is literally 2 mins from the Belfry and the main square. We drove to Bruges and used their secure underground garage for the duration of our stay. The rooms are basic but very comfortable, the bed in particular was very comfy! We had a very small balcony overlooking the road, which was lovely to get the atmosphere. We would have liked tea/coffee making facilities in the room and there was no iron / ironing board (although they were available from reception is needed). The bathroom was spacious and clean, with plenty of hot water for the shower. Although the hotel has a terrace, you can’t use it past 10pm due to noise restrictions, so we moved inside and were served by the stand out star of the hotel for us… Vlaktko the excellent bar man. He makes the best Moscow Mules! He was friendly and attentive and went over and above to help us. We found the check in / check out service to be a little slow. Overall, I would recommend this hotel without hesitation, it is just perfectly located and if you stay then say Hi to Vlatko!

nice location with a bus stop nearby to the train station. there are many waffle shops and souvenir shops nearby. the hotel was renovated from an old building i guess as there is no air conditioner. only a fan was provided. but the scenery outside the windows is great. can view the river from there. the bathroom was bright and clean. however, there was a big step from the door to the door. don’t quite understand why such room was provided to us (we were having two big luggages and two hand carry luggages). other rooms don’t have such steps as no notice was placed at their doors.

I booked a last minute deluxe room for a WE with my wife. Stayed there several times before but this was the first time in five years. I received a top floor (5th) room overlooking the swimming pool, harbour with partial seaview in the newest part of the hotel. The room and bathroom were not particularly large but modern and with improved design and furniture, all by all big enough with a comfortable bed. Only a shower in the bathroom (as it is usually in newer hotels). The large balcony was great with wooden floor and could fit two lounge beds. We did not not take the breakfast as we were not impressed in previous visit and found the buffet to be expensive, however we did have dinner on the poolside terrace, the menu is not big, but we found the food to be delightful. The staff were very friendly and helpful. On top of all, the weather was great. We will be back!

Been to this hotel several times over the past years. They provide consistent service. Good location. Good, friendly and efficient reception. Sometimes there's a queue for check-in (even after online check-in) and check-out (even when opted for fast check-out), as there is no separate desk for members. Nice, clean rooms. Slow elevator :-) And, also consistently (so not a one-time-off), totally overcooked scrambled eggs at breakfast. So, quite a few plusses and also a few points of attention. But I am sure I'll be back.

The truth - Acropolis hotel We stayed at this hotel recently - what a big mistake! The “standard” room we booked was tiny, you could not stand up when you got out of bed, the ceiling is literally 1m above floor height! (See pic) You literally have to get on your hands knees to get into bed. There are no tea or coffee facilities in the rooms, there is a room next to the reception where you can get a drink but this room was never open. NO AIR-CONDITIONING the room was like an oven. This so called hotel does not even serve lunch or dinner! If you like to listen to tyres screeching all day and evening then stay here, there is a karting track right next door and the noise from this place is constant and deafening! I feel this so called hotel is in financial difficulty, there are unfinished rooms and rooms full of tired dirty furniture. The staff on reception are in need of training, they have developed a blame culture thus every problem is always someone else’s fault. There is a very obvious and unhealthy power struggle going on between reception staff, a woman we called Cruella for obvious reasons seems to be the bad apple here. As an HR Director this is where I would start if this hotel is to survive.

We stay here on regular basis since hotel opening and it was always in a suite, This time it was not available to book so we went for „business suite” thinking that apart from big conference table, everything will be the same. It has really akward layout - toilet is by the front door, then there is long walk to the bedroom where there is a bathroom - it is narrow and only with a shower, not bathtub - sorry I expect both in the suite, just like it is in the one we were staying before. There is a table with 8 chairs, seemingly for the business meetings but there are no sockets nearby at all, except by the kitchenette. Additionally wifi is very poor, My husband went on the important work call and has been disconnected. Phone signal is inconsistent - from E, to 3G to 4G at times. If hotel calls it business suite - it is misleading as it does not have basic business facilities. I would pass the comments by the checkout but receptionist did not ask me how my stay was. She just took the payment without saying much. Since we had this big table we thought we may just as well use it and order room service. You can only do it from 6 pm and 25 euros per burger is pricey but we went for it as there is nothing nearby. We end up bringing it to the suite ourselves. Food was of good quality. We also got 2 drinks for platinum member voucher. Mixed feelings this time.

I travel a lot around the world and every time I Learn a lot. But stay at Fletcher Hotels is a learning experiences right from entry to exit. We arrived around 2.00 PM and after identification / verification were curtly told that the rooms would be ready only by 3PM and need to wait. When we said we have two wheelchair personnel, the front desk did say that we need to take the rear entrance or a ramp where you press a switch and we open the gate et al., for a new nee like us we’re in dark and was running around and finally found out and came up the ramp. If Some One could have come out and guided or atleast explained little MorenClearly We chose to lunch and exactly at 3.05PM were given the rooms with a clear instruction that we need to vacate the room by 11.00 AM sharp on 30Jun and Any late stay would be charged… The rooms were just adequately designed to sleep three in junior suite with an extra bed. But we’re finding it extremely difficult to manoeuvre the wheel chair inside the room. It’s not suitable for any challenged persons. One can’t easily get in and out of bed. Even the balcony being in triangular shape, there’s no legroom to move around even for one person with two garden chairs thrown in there. But the sea view is fantastic and can enjoy it behind the glass window from the room. Infact that was a good pastime for MOM who was engrossed in the heavy traffic of ships moving around. Also the water levels receding and hitting shores at high tides, jelly fishes getting washed away being Savoured by seagulls are sight to see. Breakfast is very ordinary and repetitive. But here again we learnt that irrespective of whether in the hall finishing your breakfast or not, sharp 10.30 it shuts down and cleaners take over. The chef too very professionally told that if you want hot water, please ask in the bar. So for the next few days we went in early and got out by 10.30 Well the breakfast was nothing too exciting and / or expecting to walk in. The sausages were too hard and salty. But evening host JACOM was very hospitable and showed a personal connection in making customers happy with a pleasant countenance . For any organization to be successful it’s the people on ground who matter and here’s one JACOM🤝 In the rooms, the soap kept in the shower is HAND WASH. Not sure whether this could be used for body and hair. But didn’t dare to ask the people there and bought soaps from outside and used it. On vacating day, we pleasantly had the surprise with the front office ROSE who was very affable and even granted us to check out a bit leisurely around 11.30. But we checked out by 11.00 itself. She even called taxi services but proved to be too costly and we made alternative arrangements. But definitely Rose made us forget the inconveniences we faced here.

The hotel location is in the heart of the city, in the afternoon and evening are filled with drinking roadside diners, very lively very peaceful. Hotel rooms are also ok, breakfast is good, all kinds of spices, all kinds of drinks, parking are available but all are charged, probably more than 25 euros, in addition, the little girl at the front desk to receive us is very kind, thank you!

Hotel is convenient, the location is very good, breakfast is OK, that is, the Ctrip order can not find the other party, but also to Ctrip phone urged to verify, etc.