Hotel Courtyard by Marriott Montréal-Brossard

What a beautiful place to stay.Easy place to get at intersections of #10 and# 30 .lots of restaurants within walking distance also Montreal largest outside Mall just a 10 minute walk. Easy access to the island of Montreal. Great staff welcoming guests. Would definitely recommend to friends.

My fiancee and I stayed for 4 nights recently and were quite pleasantly surprised. The size of our double queen room was quite large and we found the bed comfortable and the bathroom very usable. There was a little confusion at the front desk about serving of breakfast nearby, but we eventually got a very good recommendation. The front desk staff was mostly very helpful and welcoming, although we did have one less than satisfactory experience. The best part is the location, especially if you want public transit access to downtown Montreal. The fairly new REM train is very convenient.

We booked a room with a king and sofa bed. The sofa bed was extremely uncomfortable, when discussed this with management they did absolutely nothing. Terrible customer service. For the daily price we expected a lot more (at least a confortable place to sleep).

To be fair to Marriott I have to mention that the first night we stayed a bus hit a high power electrical tower and took out the power in the section the hotel was situated. This happened at approx. 10:30pm. The hotel lost power immediately. We were without power or running water in the hotel till 5:00pm the following day. At no point during this time did the hotel staff offer any assistance. Since we were on vacation we made the best of it. Used our own bottled water to bath and clean up and did the tourist thing for the day. We returned at 5:00 pm as the power was returning, so we decided to stay the second night as planned. It was 25.5 degrees Celsius (77.9 Fahrenheit) in the room according to the thermostat. We gave it 2 hrs it never moved. As I was going down to the lobby to inquire about the room a/c I ran into a woman on my floor. She inquired if I was experiencing the elevated temperature in my room as she was. At the lobby I was joined by her husband. We were told it would take some time for the a/c to cool our rooms, yet both of us made mention on how the lobby was done right frigid. Obviously the hotel wanted to give guest checking in the illusion that everything was all right. The front desk attendant went into a back room which I find hard to believe would hold the controls for the ventilation system, handed us each a 7 in. fan and told us he had made adjustments and it should get better. He also explained how to set the thermostat to hold a lower temp. It was 28 degrees Celsius (82.4 Fahrenheit) in our room when we left the next morning. Upon check out in a still cold lobby I mentioned my disappointment with my room and was blown off by the front desk attendant. I was then charged full price for both days. Obviously the Marriott is more concerned about the bottom line then the comfort of their guest. I personally will never stay in another Marriott hotel ever again. There are too many other choices out there.

Just stayed at the Marriott Courtyard in Brossard, Quebec. Major disappointment as there was not hot water in the 2 rooms we had with family on the 3rd floor. Nothing was mentioned when we checked in. Stayed there Friday and Saturday , checked out Sunday March 3/24. Saturday night when I asked if there was an issue with the hot water. I was informed that there was no hot water on the lower floors. Had to have a cold shower and the other family members did not shower for the 2 days as it was far too cold for them. To add insult to injury we had trouble getting out of the underground parking. The gate would not open and nobody answered the help button. Had to back up my vehicle and walk up to find help at the desk. Took 15 minutes to get out of the parking garage. I have stayed here before but will not go back. Jeff