Motel 6 Brooklyn Center, MN - Minneapolis

They gave us a dirty room, one that was clearly not serviced beforehand. The one guy at the front was nice enough to give us a different room that was clean(er). They reuse towels with stains on them. I used my own towel. The shower head had no pressure. This place was way over priced.

It is just not what it use to be at all /: we were there for a while and it felt like family.. things are changing in an odd way. Maybe for the better but it’s eh now. I avoid visiting and the energy isn’t the best I’m nots quite sure what else to add I have to type 600 letters

HORRIBLE. DO NO WASTE YOUR MONEY. THE ROOM SMELLED LIKE SOMEBODY CHAINED SMOKED OF THE CHEAPEST CIGARETTE SMOKES AVAILABLE ON THE MARKET. DISGUSTING BROWN MARKS ON EVERY CORNER OF EACH WALL. The minute I stepped into the room I wanted to leave.... Please save yourself your time and go book something that deserves your hard earned money.

I love this motel 6 . The staff are very friendly and accomodating . Ms. Shirley at the front desk alwys keeps it friendly , clean and is very helpful she also really cares for her customers and takes the time to help whenever needed . They really understand life and people here and alwys go out there way to make sure your taken care of and helped as well . All the staff are pleasent and make sure they do what they need to do and even then some . I also like that they have onsight security to make sure that we are all looked after and safe too. I never have had a hotel or motel be so caring about their guests and it's genuine. Also if you get a room with no microwave they have one for guests right next to the vending machines for guests to use free of charge . Coffee in the morning is strong and good which I love very much sometimes they even bring in a little extra for us like morning pastries cookies and such which is very kind and nice . When your here your treated with dignity and respect because they really do care about their people . There's a decent little laundry room on the second floor as well open 24hours which is very convenient. As long as your respectful and follow the rules there's no probloms . I've also noticed that if you ever need anything they are quick on the draw to accommodate you as well as any maintance issues ever rapid response in handling it whatever it may be . One of the best motel 6 I've stayed in with my family which is very important also kids and animals are free and welcome to stay and ya can't beat that anywhere Easy access to many restaurants and parks and a nice long trail for biking walks etc . Right up the road . I'd stay here without hesitation anytime .

Hotel gave away our room with two queen beds which we paid extra for, gave us one with one double bed. The clerk said it was never their policy to save rooms even when fully paid for. The room he did give us was not clean and included broken drapery rod, dirty bathroom, and dirty toilet. The unhelpful clerk would not refund the difference between the room we reserved, and the room we were given again saying not our policy. Room had no microwave, and no refrigerator. Also the clerk treated us like we were entering a lockdown facility needing to scan both our ids and trying to collect both our cell phone numbers.

When I checked in, I was told I could not bring a microwave into my room, then I was kicked out. This was at 1am after working a long day at a local festival. I have celiac and cannot eat at most restaurants, so I always travel with my own microwave in case the place I end up at doesn't have one. When I inquired about a room with a microwave, I was told there was none available. Furthermore, they refused to help me when my finger was cut on broken glass during the incident, which happened because the plate inside the microwave fell onto the ground and shattered during all this, and they forced me to pick it up. I travel the country and have stayed at over 100 motels and Airbnbs in the past 4 years. This is one of the worst experiences I have ever had with any lodging establishment. My money for the night has not been refunded yet despite being told at the front desk I would get one and I have a receipt to prove it. I ended up paying twice as much at another nearby motel.