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Novotel Lyon Bron Meeting & Events

Novotel Lyon Bron Meeting & Events

4/552 Reviews
Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

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