Hotels Near Zetor Gallery in Brno

I booked an executive room with balcony. It says online that there was airconditioning which was the reason why I booked this studio type room since that week Czech was at its 30+° the entire week. We arrived around 7pm and head straight to their restaurant so we only checked the aircon when we came back to the room. It was not working. We asked for help and the receptionist dont know how to help us too. I was taking hormone medication that really heats up my body inducing a premenauposal state hence why I needed aircon badly. It was too late to pack up and looked for another hotel coz we were so exhausted so I tried to sleep with the fan which was not enough since it was hotter at night. Did not get enough sleep, was awoken a lot of times. At theck out I asked for compensation,which was a headache in negotiating, I even asked if they could just price the room same as the standard room and give me a refund but Supervisor wanted to use the price for the following day which was even higher than what we paid so there was no refund. They offered 10% discount but only to be redeemed when we stay another night. So ridiculous management. Then they also asked to deposit the same amount we paid online upon check in and it has been two weeks now and the money has not been refunded. They only tell me to chase my bank but I already have and said Efi hotel has not issued any refund. Was very stressed and not worth staying!

This is a very old hotel. It seems that it should have been the most upscale hotel in Brno many years ago. However, many years have passed and the appearance is very old. However, the facilities inside can be seen to be fully equipped at the beginning. More importantly, It's right opposite the train station, which is very convenient. The breakfast is rich, but I'm still not used to the taste. Overall the facilities are very good and the location is good.

It was very good because it was close to the airport. There is also a shuttle bus, but you can get there by taxi immediately. The inside of the hotel was beautiful and the breakfast was delicious. I definitely want to stay again.

I really enjoyed while staying in the hotel. Great location from city centre and direct bus(no.67) in front of hotel. Shop and shopping centre and thej0 swimming pool was couple of mins away from.the ho All the staff were extremely well trained. Receptionist, The breakfast was amazing 👏 😋 so many choices I was full every morning. Cereals, muffins, pancakes, juice, ham, cheese, teas, coffee, bacon, sausage, beans, scrambled eggs, poached eggs, steamed vegetables, dairy drinks, yogurts, fruits, even sauces and condiments were very detailed. Dinner time there was a live piano music. Food was nice as well. We had a drink in the restaurant at night, they serve drink before 11pm. Highly recommended to stay in Cosmopolitan Boby Centrum.

This is a gorgeous hotel right in the center of Brno within easy walking access to the tram and main train station. The rooms were very clean and comfortable, with the exception of the air conditioning. Despite numerous attempts by staff we could not get the temperature cool enough to be completely comfortable sleeping at night. Granted, we like it on the colder side, so it may not be an issue for most people and it was quite hot outside during our stay. The hotel service was excellent, and somehow we received a free upgrade so had access to the executive lounge for free beverages and a nice seating area on our floor which was really nice. There was also a miscommunication about whether the mini bar items in the room were included (we understood at check in that they were, but they were not), and the front desk manager was very nice to remove those charges from our bill. The room had a hair dryer and access to an ironing board which we appreciated as we didn't have to bring those items. Best of all, the included breakfast buffet is absolutely spectacular. They offer a huge selection of items, cook to order eggs, in a beautiful dining room. We loved it! I would definitely recommend staying here!

The positive: The staff are all professional & helpful!! The breakfast is wonderful!! NOT so positive: WiFi is poor. Cannot get English subtitles on any channel (confirmed with front desk). The bed consists of a 2” pad on top of a box spring. We had a raggedy hand towel with holes in it which should only be used for a rag! The A/C shuts off when the outside temp reach a certain point & the room is literally stifling afterward! We asked for a fan, no fans. The only option was to open a window & hope birds would not fly into the room (no screens). But again, the staff was pleasant!

The hotel's location is about a seven or eight-minute walk from Liberty Square, which is great for shopping. There is a large road uphill that is difficult to walk to from the train station to the hotel. The sidewalk is paved with small squares and stones, which does not facilitate the towing of luggage. There are many restaurants to choose from from different flavors. This hotel should be of relatively high quality in the area.

We booked this hotel as a last minute stop and were very happy that we had chosen it! Reception staff were extremely welcoming on our arrival (fairly late) and our room (on the 9th floor, great views) was extremely comfortable so we had a good night’s sleep. Breakfast was generous and the restaurant staff were extremely friendly and helpful (special shout out goes to Danielle). A clean, comfortable hotel with straightforward parking. Highly recommended…

This is a resting point between Prague and Budapest. The facilities were nice and the breakfast was plentiful and good, but it was disappointing that they asked me to calculate the parking fee separately.

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.