Hotels Near Sekvojový háj in Brno

I booked an executive room with balcony. It says online that there was airconditioning which was the reason why I booked this studio type room since that week Czech was at its 30+° the entire week. We arrived around 7pm and head straight to their restaurant so we only checked the aircon when we came back to the room. It was not working. We asked for help and the receptionist dont know how to help us too. I was taking hormone medication that really heats up my body inducing a premenauposal state hence why I needed aircon badly. It was too late to pack up and looked for another hotel coz we were so exhausted so I tried to sleep with the fan which was not enough since it was hotter at night. Did not get enough sleep, was awoken a lot of times. At theck out I asked for compensation,which was a headache in negotiating, I even asked if they could just price the room same as the standard room and give me a refund but Supervisor wanted to use the price for the following day which was even higher than what we paid so there was no refund. They offered 10% discount but only to be redeemed when we stay another night. So ridiculous management. Then they also asked to deposit the same amount we paid online upon check in and it has been two weeks now and the money has not been refunded. They only tell me to chase my bank but I already have and said Efi hotel has not issued any refund. Was very stressed and not worth staying!

這個還可以的

Location is not bad, old town center, not good taxi

This hostel was a nightmare and believe me - I'm no princess and my expectations were low. Room was dirty with carpets that haven't seen vacuum cleaner for a long while. There was a fridge, but man, it was so disgusting. Showers were leaking, there was no place to put your stuff when you wash yourself, water in the sink was cold and there were no paper towels. Kitchen is equipped poorly. Wi-Fi didn't work. The worst part is that I haven't ever met so inconsiderate guests. There is something shady about this place. Drunk kids screaming in the middle of the night, people constantly slamming the door or a guy that was talking to someone on loudspeaker for 2 hours at midnight in the kitchen (?!) made sleeping impossible and a stay there unbearable. It's not hostel's fault, but it adds up to that poor experience and I think the lack of 24/7 reception doesn't help either. Everyone do what they want and don't care about anything. Also, so many people write that elevator was not working during their stay. It makes me think if it ever works? Anyway, it was out of order now as well. I wouldn't recommend it to anyone. And the price is not that great either, I've seen many cheaper and better places.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

A very decent hotel in a perfect location (the center of the Old Town) with everything close by. The advantage is the ability to drive directly to the hotel entrance, which is not so obvious in the case of other similar facilities in the vicinity, due to the pedestrian zone, entry to which is very difficult, and sometimes impossible. Standard room from the '20s of the last century. Comfortable, as is the bed with a rather firm mattress. Breakfast at a very decent level. Nice and helpful staff. You may regret that the hotel does not have a large on-site parking, but takes the car to the garage, but it also has advantages, because the car comes back clean and is available without major problems - just ask the staff and after a few minutes the car is ready for pickup. On the day of departure, I had a car without prior request, so nice too. There are many interesting and historical attractions around, so the place is recommendable.

I chose the hotel primarily as it was across the road from the train station where I was arriving about 9pm, so didn't want to be trekking too far. Hotel was OK, rooms OK, although very odd heavily padded doors that open outwards like something from the 70s. But room was a decent size and very quite given it's on a very busy road with trains and cars and trams. Location excellent, not just for station but also for old town and castle etc, with all sights easily walkable apart from probably romany museum. Would recommend, and would def stay here again.

Then, the experience was in general positive, and I think the price is a little high for the services offered, as the bathrooms are common throughout the plane, and the windows are thin, so there is a lot of noise as it is near the station. However, advantages: beds with tent for provacy, every place has its closet (not served luck, they have their keys and it is a free service, but it is large enough to make us enter just a bag not too full), safe, Personal lights and taken to load. It is good design and furnishings. They are also flexible with check-in and give clear instructions in case of check-in after 21:00. And they keep your baggage free if you stay in the area beyond check-out . The hotel is located in the centre of the city, and the hotel is located in the centre of the city.

Nice location with a nearby tram that gets you to the old town in 10 min. Špilberk castle can be seen from the balcony. Free parking on the street. Good dinner menu on Christmas at the restaurant.

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.