Hampton Inn Bristol

My son was displaced due to an incident at his house and Hampton Inn Bristol, TN advised they did not rent rooms to locals. As a Hilton Honors Gold member, I was highly displeased with their response. Advised they would only rent a room to him if he lived 19 miles from the property. Luckily for me the Fairfield Inn next door is going to let him stay. Looks like my loyalty will be with Marriott properties from this point forward.

Traveling home to North GA after vacation in the Adirondacks. After good stay at Hampton Inn West, Harrisburg PA area, booked the Hampton Inn, Bristol, TN Checked in, and moved car to better location for unloading for the night. First clue was that lobby stunk. Next clue was that 1st floor hallway stunk. Third clue was that room stunk. Reception offered another room. When my wife walked into hotel lobby, she just turned around and walked out. This was our third "stink experience" in two weeks. Is this the new norm? I suspect that guests with pers, as we were, are put in smoking rooms for most properties. Makes us not want to travel. Lesson learned: if not approved by wife, will not stay there.

Had friends coming into Bristol and we recommended the Hampton Inn, as it's usually reliably good and clean. We were having interior painting done anyway and decided to get a room ourselves so we could get together with them for dinner and a night out. Reserved a room online. When we arrived, the front desk informed us that 'locals' aren't allowed to rent rooms there. What?! Unless an insurance company referred us or we had a qualifying reason, our reservation would be cancelled and refunded. I questioned this and said we had friends staying there and planned on meeting up with them. The clerk suggested that we go next door to the Fairfield Inn as they allowed locals. She said the owner could choose to allow locals and he chose not to do so as there had been 'issues with locals' before. We were kind of shocked as this had never been an issue at any other hotel. And, when we have friends/family staying in Bristol, we usually refer them to Hampton Inn for its good reputation. We def will not be doing that again! Even the couple behind us in line seemed surprised and she told her husband that was ridiculous. Fairfield only had queen rooms available so, we left and found a great room at Courtyard by Marriott at exit 7 for a similar price but with more room, better amenities and our friends met us there for drinks and we headed to dinner. They were disappointed that we weren't staying at Hampton but couldn't cancel their reservation due to cancellation deadline. They stated that they won't stay there again. Overall, unsure of why this policy evolved but, obviously the owner should reconsider and know that all locals aren't bad nor difficult. And, we locals DO refer visitors to hotels and restaurants. We won't refer anyone to this hotel again due to a prejudice against those who live in the area.

This place should be motel 6. I got to my, got to y room curtain torn, hanging down, wooden trim, laying on floor. Spent extra money for a 2 room suite, so I could watch the finale NBA playoffs, and my wife could watch her shows, and the damn tv would not work. They must have gotten the couch at a garage sale. Staff was of no help! The breakfast crew was great, eggs were nice and fluffy, everything was great.

Honestly pretty nice! Very clean and staff was very nice! Kudos to Chloe who moved us up a floor since they were originally going to stick us on a lower floor-room was HUGE!! loved all the space and TV station selections seemed endless - house keeping was odd- didn’t clean or make our bed just left towels and coffee - road noise was what you’d expect when you are between two highways but it wasn’t nearly as bad as other hotels where we would listen to slamming doors and loud voices- plan to stay again next year for NHRA races

We were very disappointed in this Hampton Inn in Bristol, TN. We stayed here as we wanted a nice place close to the Bristol ******. This room was for a Wednesday night and was over $200 after fees and taxes. The room was very small, with a curtain hung from the ceiling as the closet, LOL. The nightstands did not even have drawers or anywhere for my wife’s sleep apnea machine, or medicine. The bathroom sink was too small to put almost anything on it. The room space was too small too even lay our luggage on the floor and still move around the room. The breakfast was good as expected. We were told this new modern model was what all Hampton Inns are going to. If so, our stays here are over

The location appeared convenient as we made our travel plans, but in retrospect, we should have tried to find lodging that is not smack in the middle of heavy road traffic. Four I-81 lanes to the north of the hotel and two lanes of 11W on the other side. We had the AC/furnace unit turned on constant fan to help drown out the road noise, but it was only so beneficial. Apparently, Tennessee drivers like to rev their engines hard as they drive the roads near this hotel. Due to the road noise alone, I wouldn’t stay here again. But that’s just me. It’s kind of a funky property. Feels like it may have been a different chain before becoming a Hampton at some point. When you walk in the lobby, you’re actually in the breakfast area, which I’ve never seen at a Hampton. Front desk staff was nice, though it was unusual to hear that they were so short on room keys that we could only have one. (I can honestly say I’ve never heard that at a hotel!) No big deal, just odd. The room itself was fine and what you expect from a Hampton.

Worst Hampton I have stayed in due to LOCATION and road noise! Room was fine and clean but in between Rt. 81 and a local road. Limited seating for the breakfast area. This was just an overnight for us but I would look elsewhere. I always request a room away from the ice machine and elevator. I go to my room and where was it…..right next to the ice machine! I went back to the desk to get moved, desk clerk acknowledged the notes were on the booking!

This was a really great place for an overnight stop between NoVA and Memphis. Great location with comfortable rooms. Room had plenty of outlets to plug in electronics overnight. And my personal favorite - the clock was set to the right time! I have nothing negative to say.