3-Star Hotels in Brentwood

Great staff here - from Stephany who checked me it early to the only room she had, the staff joking as they decorated for Christmas parties, and even Sarina who got me to tell TripAdvisor about it. Hotel is well located to businesses, a nice shopping area, and Franklin has amazing honky tonks without the craziness of Nashville proper.

SouledouttoChristForever ＜mellissacarrier@gmail.com＞ AttachmentsThu, May 5, 8:43 AM (1 day ago) to guest.correspondence@hilton.com Hello and thank you for the follow up note. In light of the insect situation which was not resolved up to check out today 5/5/22. I was greatly disappointed, of which 40,000 points were added to my account equivalent to 1 night’s stay. This is unacceptable. However, after stripping the bed and pillows of the linen this morning (5/5/22), I found these stains on the pillow coverings. This is truly unacceptable seeing that my company trusts that the properties we stay at are clean and safe. In my experience with Hilton, it was always good up to this specific stay. I was not safe from the insect that crawled on me while in the bed, nor the ones that made nests in the room, which I reported to your front desk management, nor was my bed linen (pillow coverings) clean. I’ve attached the pics as proof from room #161. I am in no way looking to ”out” your property, but on your website and onsite, the “CleanStay Program” is plastered on the walls, and I also quote ”Our housekeeping room protocol begins with our team removing all used items from the room such as bedding and towels. Next, the team performs a full clean of the room and bathroom including vacuuming the carpet, mopping floors and wiping down all surfaces with hospital-grade cleaners. Then, using trusted products from Lysol*, Dettol*, Sagrotan*, or Napisan*, we do an additional disinfecting step for high-touch surfaces in the room. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay.” This quote was taken from your website: Hilton CleanStay. Given the fact we are still in the COVID19 era, your statement does not follow through with what I experienced at the Hilton/Brentwood Nashville. I know there's a staff shortage, however, attention to details matters. Safety matters. Cleanliness matters. I would like to tell other colleagues to stay at this property for the convenience of being close to our office, but unfortunately, I will not be recommending it. Thank you, Mellissa

When you stay at Sonesta ES Suites Nashville Brentwood in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.3 mi (16.6 km) from Vanderbilt University and 10.4 mi (16.7 km) from Music City Center.Don't miss out on the many recreational opportunities, including an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 110 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

Step into stylish surroundings at the SpringHill Suites by Marriott® Nashville Brentwood. Our all-suite hotel places you in the city center of upscale Brentwood and just 15 minutes from downtown Nashville. After soaking in local culture, retreat to comfort in our King or Double Queen suites. Feel at ease with our contemporary décor, complimentary Wi-Fi, mini-refrigerator/microwave and spacious living areas featuring the West Elm® trundle bed. In the mornings, energize with our free breakfast. On-the-go travelers can make a pit stop at The Market for snacks and beverages anytime. Start your workout regimen with an invigorating swim in our heated indoor swimming pool or our state-of-the-art fitness center. Productivity comes easy for professionals hosting meetings, training sessions or receptions in our flexible event rooms and boardroom.

When you stay at Brentwood Suites in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.1 mi (16.3 km) from Vanderbilt University and 10.1 mi (16.3 km) from Music City Center.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include tour/ticket assistance, a picnic area, and a vending machine.You can enjoy a meal at "The 622" serving the guests of Brentwood Suites, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brentwood? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 57 air-conditioned rooms featuring kitchenettes. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

I spent a lot of my Marriott Bonvoy points for a free night here and man alive was it worth it. The hotel room was clean and all of the amenities I needed were here and ready to go! Not only that but the lobby was large and spacious for a gathering (I didn't have one, but it's there if you want) and the bistro during breakfast time was top notch! Not only that but I was given a room with a balcony and let me tell you, having coffee while taking in the fresh air on the balcony is an experience worth coming down for if you can make the trek. Overall a stellar stay and the next time I'm in the area, this hotel is first on my list of spots to stay!

Came back a third time and front desk service great but wish they had streaming for their TV’s. Other than that room was very clean as was the bathroom. We are coming back again. They have laundry room which we like. We booked using the app and it was really easy and able to utilize digital key.

The Homewood Suites by Hilton Nashville-Brentwood hotel is located in the prestigious Maryland Farms Office Complex in Brentwood, TN and just 10 minutes south of Nashville. Some attractions nearby include: A-Game SportsPlex, Titans LP Field, Sommet Center, Schermerhorn Symphony Center, Vanderbilt University, Cool Springs Galleria, and Historic Franklin. Our hotel, Homewood Suites by Hilton, is an all-suites property catering to the needs of the long term stay traveler. Guest Suites feature complimentary high-speed Internet access and include a full kitchen. Pets are welcome. Homewood Suites by Hilton hotel in Brentwood features a daily complimentary Suite Start hot breakfast, and the Welcome Home reception on Wednesday evenings featuring a complimentary light meal and beverages. Other amenities of this Homewood Suites hotel include a complimentary business center, fitness center, and laundry with valet service offered as well. Make Yourself At Home at Brentwood's Best.

Our stay at the AC Hotel in Brentwood, Tennessee, was an absolute nightmare from start to finish. The concept of room cleanliness at this establishment is utterly non-existent. Despite our complaints, we were informed that they do not provide daily room service but merely ”tidy” the rooms. In practice, this meant our room was either not serviced on some days or poorly serviced on others, and when they were, the floors were swept into the hallway, with the debris left there for days. Another major problem was the overcharging issue. We stayed for a week, which supposedly entitled us to an extended stay rate, yet we were charged different rates every day. When we brought this to the staff's attention, they claimed they had no way to adjust the rate. This is utterly unacceptable and shows a complete lack of customer service and management competence. Our complaints to Demetrius Patterson, the so-called General Manager, were met with indifference and excuses. He suggested we should have made the reservation directly through the hotel rather than the Marriott reservation center. Ironically, when we initially contacted the hotel to make the reservation, they transferred us to the reservation center. Throughout most of our stay, Mr. Patterson was conspicuously absent, coming in late and leaving early. Despite multiple requests to speak with him, we were constantly told he was not working and could not be reached. The front desk was equally chaotic. With only one person working, every call to the desk was met with ”please hold,” followed by an interminable wait. When we finally went down to the front desk in person, the staff member unapologetically told us she was too busy checking people in to handle calls. This level of service is unacceptable, especially for a hotel billing itself as a boutique establishment. To top it all off, the rooms were far from clean and seemed to have been decorated by IKEA on a bad day. This place lacks every characteristic of a true boutique hotel, failing miserably in both service and ambiance. In summary, the AC Hotel in Brentwood is a disgrace to the Marriott brand and should be avoided at all costs. Our stay was marred by poor service, overcharging, and a complete lack of cleanliness. Save yourself the headache and book elsewhere.

When you stay at Comfort Inn & Suites in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.3 mi (16.6 km) from Vanderbilt University and 10.3 mi (16.6 km) from Music City Center.Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.A complimentary full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Brentwood? This hotel has 37674 square feet (3500 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.