Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 24, 2026
Guest User
I really can't give a five-star review for the service. There's a lot of room for improvement. Especially when I saw the scratches on my suitcase at the next hotel, my heart ached with anger.
Service isn't just about superficial procedures. Meticulous service is what makes a B&B truly great. Firstly, the shuttle service shouldn't just be about helping with luggage; don't even try to blame it on outsourced drivers. How to manage outsourced services is something the hotel should handle. Secondly, when front desk staff or concierges answer questions, you can tell they're trying, but it still makes you want to facepalm. They evade questions and don't directly answer them – what's the point? 3.5 stars? Tears for my scratched-up matte suitcase.
Show more
Price per night from:£114
Posted on Jan 21, 2026
HannahM
Erdaobaihe is a really sweet, cozy little town. Although it’s not located in the main town area, it is just opposite the beautiful pine forest, which makes the surroundings very peaceful.
There are free buses available to travel within the town, which is very convenient. However, as we can’t read Chinese, we mostly relied on Didi instead.
Getting a Didi can be a bit challenging due to the limited number of drivers, but as long as you’re willing to wait 5–15 minutes, you should be able to get one. The people in the town are very warm and welcoming.
We visited Enduli, and it was absolutely wonderful and truly memorable. The morning view from our room was magical. The room itself was spacious, and the bathroom was equipped with a smart toilet with a heated seat, which was a nice touch.
There was a small issue where we found a strand of hair on the bed when we opened the bedsheet. We didn’t make a fuss as I had my own disposable bedsheet prepared. Despite this minor incident, the overall stay was wonderful.
What really made this place special was Aunty Wu. She was always there for us and even woke up at 6am just to bid us goodbye. When we were looking for laundry services, she kindly offered to wash our clothes in-house. With my OCD, I was especially touched that she even warmed my laundry bag for me - such a thoughtful gesture.
Will definitely be back
Show more
Price per night from:£47
Posted on Jul 6, 2026
Sh1n1ng
Arriving in Erdaobaihe by car, I checked into this hotel and the front desk service immediately earned a perfect score. As soon as I pulled into the parking lot, the front desk remotely guided me to a parking spot, saving me from driving around unnecessarily.
During check-in, the staff patiently explained local Korean ethnic cuisine recommendations and even helped us plan a mountain entry route that avoided backtracking. Due to the significant temperature difference between morning and evening, the front desk thoughtfully provided hot water. When I suddenly needed to print my mountain entry voucher, they printed it for me free of charge, demonstrating incredibly high efficiency.
Communication was smooth throughout my stay, and the staff were always polite and accommodating, ready to help with anything. Their warm and reliable service made my trip to the scenic area completely stress-free. I highly recommend this hotel, largely thanks to the front desk's thoughtful and meticulous service.
Show more
Price per night from:£79
Posted on Feb 21, 2026
Guest User
This stay was a complete delight! I booked the Songjin Scenic King Room, and the 46-square-meter space felt incredibly bright and airy. The natural wood decor was warm and soothing, and the smart home system made everything super convenient. But the absolute best part was the view outside the window. Waking up and opening the curtains, I saw a large snowman with a red scarf standing in the courtyard, and window decals of 'Five Blessings to Your Door' on the glass. The pristine white snow, paired with the cozy, festive atmosphere of Chinese New Year, perfectly brought the beauty of winter to life.
The room's comfort was exceptional. The plush bed and sofa allowed me to completely relax, and watching a movie on the projector at night melted all my fatigue away. Breakfast was also incredibly thoughtful. Served individually, the presentation was exquisite and hygienic. The soft corn pancakes, the warming millet porridge, and a bowl of hot noodle soup with a delicious broth – every bite was a comforting treat on a winter's day.
From the quality details in the room to the thoughtful outdoor decorations and the comforting, homely breakfast, this place truly excelled in every aspect. If you're looking for a getaway here, this is definitely the place to choose!
Show more
Price per night from:£55
Posted on Jan 11, 2026
M35346****
Huge thanks to the lovely front desk lady who upgraded my room! One of the staff members was truly amazing, and I really appreciate her efforts and kindness. There's a great 'iron pot stew' restaurant about 200 meters to the left when you exit the hotel – the food was delicious and I'd definitely recommend it. The owner even suggested we try ice fishing! However, apart from the excellent service from that one staff member, the hotel's facilities and room amenities were pretty average. I didn't feel it offered great value for money. The pictures are dedicated to that wonderful lady who brightened our stay.
Show more
Price per night from:£49
Posted on Dec 30, 2025
Anonymous User
The environment is great, with plenty of attractions nearby, making it super convenient! You can even watch the rime ice from your room every morning – it's truly beautiful and worth every penny! The owner arranged the entire itinerary perfectly for you, both reasonable and affordable!
Show more
Price per night from:£26
Posted on Dec 29, 2025
M9955****
Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.
Show more
Price per night from:£91
Posted on Jul 5, 2026
Guest User
The hotel's location is excellent, just a 10-minute drive from the high-speed rail station. They even provide a thoughtful pick-up service. Check-in was quite fast. The room itself is very spacious, perfect for a family of three, with a large bed measuring 1.5m x 2.0m. The Wi-Fi connected automatically without a password, which was very convenient. Breakfast was plentiful with a good variety of options. There's also free parking right in front of the hotel. Overall, I'm quite satisfied!
Show more
Price per night from:£70
Posted on Jan 14, 2026|Single Room
下雨了布布The hotel service was absolutely wonderful! When we checked in, the front desk saw we were cold and immediately offered us warm bottled water. Our room was beautiful, clean, and very comfortable. When we went to the hot springs, the staff member managing the area was so enthusiastic. She constantly reminded us to be safe and even specially guided us to try the outdoor hot springs, which was a 100% amazing experience. Despite the cold weather, we truly felt the warmth and hospitality from the hot springs staff. She even helped us take a group photo – fantastic! 👍 Breakfast was also excellent, with delicious food and even frozen sliced pears. Next time I come to Changbai Mountain, this hotel will definitely be my first choice.
Show more
Price per night from:£75
Posted on Jan 11, 2026
Sunflower917
Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household.
The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money.
The butler service was excellent — the staff were attentive and always did their best to accommodate our requests.
Highly recommended. I’m confident you will have a pleasant and memorable stay here.
Show more
Price per night from:£57