Guest User
September 26, 2024
Stayed here for 2 nights last weekend with my husband and in laws who are over 80 and have never stayed in a hotel, so we wanted to treat them. Used the buyagift.com website to book this hotel at £122 per couple plus the extra top up fee of £81 per couple. So £203 per couple for the 2 night stay. The hotel is dated and run down. The owners need to do a full refurb. The walls are scuffed, carpets stained and trims damaged. Also no colour, pictures, plants, ornaments or interior touches to make you feel like it's 4*. The outside area looks rough with the pub benches/brollies, cig ends, rubbish and peeling paintwork. The bathroom is old fashioned, cold tap didn't work, no extractor fan so everything is literally dripping wet and I used the bin bucket to flush the waste down the toilet because it wouldn't flush properly. Mother in law found a spider in her bed. But the Worst thing was the NOISE. Doors do not have soft close. So are Slamming all night long. All the way down the corridor. Plus we had a group of girls in between our 2 rooms who were celebrating all night. High heels clacking, doors slamming and screeching/laughing. Guests will be guests but the hotel don't police Etiquette/Behaviour. The breakfast was excellent, hot and fresh with plenty of choice. Overall very disappointed with our stay and in my opinion this is Not a 4 star hotel. Such a shame because the winding entrance through the woods on arrival makes you think "wow this is going to be a luxury hotel."