Boutique Hotels in Grindelwald

"The room was small but clean. The hotel is right next to the train station exit, and there's a bus terminal directly in front. Just a short walk down the hill diagonally opposite the hotel leads to a hiking trail towards the scenic Grund station. The hotel provided a free bus ticket for one stop, and I took the 123 bus which offered the most beautiful views. The restaurant on the ground floor was very busy, and a thin elderly lady working there was very enthusiastic and nice. It was a bit noisy at night due to many people drinking and chatting downstairs. Sitting on the large terrace on the 5th floor in the evening, enjoying the mountain view, was very pleasant."

"## Environment The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery. ## Facilities Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day. ## Service Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day."

"The hotel's location is excellent, making it very convenient for getting around. The rooms are clean and tidy, and the bedding is comfortable, ensuring a good night's sleep. The front desk staff are warm and attentive. The facilities are comprehensive, and the breakfast offers a wide variety of tasty options. Overall, it's great value for money, and my stay was very pleasant. I would definitely choose this hotel again for my next trip."

"Every moment here was absolutely wonderful! They were very accommodating with my requests, all the staff were friendly, and the room was quiet, clean, and had an incredible view. The breakfast was also well-prepared, compact, and tasted excellent. It's close to the First cable car, there's a supermarket right in front, and it's not far to walk from Grindelwald station. If I go again, I wouldn't hesitate to choose this hotel. For all the Koreans traveling to Switzerland, if you go to Grindelwald, definitely try staying at this hotel!"

"This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note."

"The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!"

"位置在半山腰上，可以俯瞰格林德瓦小鎮，門口有123路bus，每小時一班，晚上7點最後一班趕不上的話衹能打車或步行40分鐘回酒店。前台服務態度特別好，提前派車去火車站接，臨走下雨主動送了兩把傘給我們。酒店餐廳的菜很精緻好吃，價格和外面差不多，與其在外面跟着小紅薯覓食，不如酒店看着雪山用餐。房間裏送了四瓶水，這是第一次碰到送水的瑞士酒店，還有一次性拖鞋"

"This hotel is very nice, located halfway up the mountain, quieter and more comfortable than the hotels on the roadside. The room faces the mountain. It has its own parking lot. Breakfast is available until 11 o'clock. There are many varieties and hot food. It is also okay to continue parking after checking out until you finish your afternoon tour. The service staff are very enthusiastic. The room has slippers of good quality, the minibar is free, and there is a gym and spa."

"Perfect, beautiful and very well equipped apartment. In 5 minutes you can walk to the terminal (Eiger + Mannlichen train)"

"The hotel was far beyond our expectations. The hotel pictures on Ctrip really lowered the grade of this hotel. The hotel is invincible. Our room has a 180-degree balcony with an invincible view, the side of the balcony (Figure 1), the front of the balcony and the view from the restaurant (Figures 2-4). After all, it is such a noble place, and psychologically I am afraid that the waiters will be arrogant. As a result, the hotel staff provided invincible service. The child wanted to add a sofa bed, which was immediately made. The dinner added cheese for 15 Swiss francs, and the waiter introduced various cheeses to the child in detail (eat as you like). I rarely ate vegetables along the way, but I ordered a large plate of vegetables here, and they customized a grilled vegetable for us the next day. Various dishes are also delicious. Although the price of 4,500 per night is expensive, it is a bit more expensive for a family of three with a 12-year-old child, but this view and service are absolutely worth it."