LNHOOT
September 10, 2024
We stayed at the Marriott in Boulder a few weeks ago. We happily paid the $400+ a night for business and one night extra for fun, but definitely wouldn't stay there again. There wasn't anything that went wrong, but so many things they could have done to improve things. We spend a great deal of time in hotels for work, and therefore have lots to compare to. No one greeted you when you walked in the door, or walked by the front desk, or stood in line at the bar, the lounge area is loud and dark, with very limited snacks, no fruit, limited food at happy hour, no acknowledgment of platinum status, told us we had high floor with view and we were on third floor over the parking lot. Never received a bill for reward last night but received a charge on my card. Easy things to fix.