La Genzianella Bormio

We stayed here with a group of 6 people on a mountain bike trip. Property is amazing! Spa is accessible anytime, daily laundry service, beautiful lobby and lawn with bar service so you can meet your group for cocktail/wine before dinner. The nicest staff! Coming from USA, the rooms are tight and the showers are small - totally normal and lovely for European rooms, but Americans not used to European travel should be aware. Comfortable beds and en suite bathrooms and nice balcony. Highly recommend staying here.

An overall 5 star experience. The attention to detail in every aspect of this hotel is impeccable. This is a family run business and there is always an owner (and often more) present at the hotel ensuring that the highest level of service is delivered. The food was fresh and delicious with many salad bar and dessert options. Local wines are offered so be sure to support the local wineries. The rooms were clean, cozy and comfortable. The grounds, building, furniture and finishes were lovingly maintained an everything felt so perfect. We stayed in unit 101 and loved the deck and the views and the easy stair access from the ground floor. The breakfasts were outstanding and there are 2 coffee machines so you don't have to wait around for people to get their coffees which I appreciated. Be sure to partake of the local butter selections and the jams. Yum! This hotel caters to cyclists and I was there with a group of cyclists. There is a fantastic locked bike room to keep your bike babies safe along with all types of tools to fix your bike and a hose to wash it. There is even a kit washing service daily so you can have clean kits from the epic bike rides around Bormio. Your riding mates will appreciate that. Other subtle details are scent machines in different corners that make the lobby smell amazing. The spa is new and gorgeous - I loved the dry sauna while my husband sat in the steam room. There is also a room where you can stretch or workout. We got massages while there and the therapist was certainly trained on how to massage sore cyclist legs. The lawn is perfect and I spent hours sitting outside in the sun. Maybe the best part was the staff who were the most hardworking and dedicated hospitality staff I have ever experienced. Patricia kept my wine orders coming and the rest of the staff (whose names I negligently didn't get) anticipated our every need and were kind and gracious. You never felt like you were bothering anyone with a request - they were so happy to help. I can't wait to go back to Bormio (love that town) and this is where I would stay again and again.

This hotel was fantastic. An amazing family operates the hotel, extremely friendly and thorough staff. Wonderful facilities in a great town.

We spent 4 days in Bormio on cycling trip, hotel was great, excellent service and food, really enjoyed it

We got a free beer while checking in! Free and fast laundry of our cycling kits each day! Secure bike room with tools. Great food, and staff was wonderful. No question if we come to Bormio again that we say here.

Too many positives to mention but we will always remember the amazing hospitality of the La Genzianella team. The breakfast and dinner are perfection. Our room was super comfortable and so clean. The attention to detail is noticeable in every aspect of this property. Highly recommend.

Very clean hotel with top service and very friendly staff. Breakfast and diner was also from a great quality!

if you're considering staying in Bormio book this hotel, it is truly exceptional attention to detail all the stuff. We're amazing. The food is second to none, I personally don't think you're fine better