由希Yuki
September 12, 2024
The room type was a 2-bed, windowless room.
Good points
- All staff are very kind, friendly, and polite. (5-star level)
- Pool that even 6-year-olds can enjoy
- You can order welcome drinks and welcome food whenever you like (it was delicious)
- You can eat the breakfast buffet while looking at the ocean. Even if your flight on the last day is early in the morning, you can take out bread. (They said that you can't have anything other than bread)
- On my birthday, I got cake at the breakfast buffet!
- Good location. Right in front of the ocean!
- Free swimsuit drying service (This was the best service and the reason I chose this hotel.)
- The toilets in the common area on the first floor are clean (always cleaned)
- They clean the room every day (the free water supply is very helpful)
- You can use beach and pool towels for free
Bad points
- The room was cleaned well, but there was something like a pipe hanger in the room that was rusty and not very clean.
- The room had no windows, but the lights were orange and the room was very dark (it was very difficult to put on makeup)
- There was no door on the shower room.
・We stayed in room 239, but the toilet water was running 24 hours a day, which was bothersome when we went to sleep. (They should fix it)
・We found a cockroach on the pipe hanger (next to the safe)! It's a common thing in the Philippines, but it's scary for Japanese people. I called and they took measures such as spraying, but...
・There is a foot washing area in the corridor next to the restaurant, and several large cockroaches appeared! A cockroach came while I was washing my feet, and it was scary!
・There was a brown cockroach in the *corner of the breakfast buffet, where the plates are placed. (The restaurant should improve its hygiene a little more)
After we checked out, the front desk apologized for the cockroach that appeared in the room, but to be honest, I wish they had changed my room. It was scary when I went to sleep.
Other than the cockroach problem, it's a great hotel! The location, price, and customer service of the staff are perfect!
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