Ferra Hotel and Garden Suites

Nice hotel very good spot and delicious food and staff are so friendly and kind and welcoming

Ferra Hotel and Garden Suites is one of the best place to enjoy your Boracay Travel, great staff, nice ambiance and very accessible location. The Price is also resonable. Had a great experience.

We stayed there from 12 Sept to 16 Sept and it was a great experience. First the hotel's location is very practical as it is between the White beach and bulabog beach and surrounded with stores and restos. The room experience is 10/10 as during our stay we experienced a storm and multiple times the electricity has been cut-off but in just few seconds the generator started. Kudos to thats. The internet connections is very decent. The room is clean and housekeeping frequently can be found on the floor ready to render any help and to be ask to clean our room. The swimming area is decent just need a little bit cleaning of the pool. The hotel's resto is very good, food is delicious and in good portion. Hotel's resto is very accommodating. The only comment is that if it is not possible to have a buffet breakfast atleast add more breakfast menus to have more options but other than that the food is great. And lastly special mention to Ms. Shar of front desk, she has a very welcoming aura, always smiling and very accommodating even though we are just passing through the front desk we always seeing her smile and she is very jolly. Overall the stay is great and will certainly book again to Ferra. Thanks to all the hotels staff.

The hotel is near to everything. Service os 5 star. Well be come back again.

Very accommodating staff and nice please. We just extended our stay and they offered us a free upgrade. Thanks Ferra!

Arrived at hotel. Things seemed okay. Got welcome drink and all and decent check in vibes. The check in area is exposed to outdoor elements always so very muggy and warm in that area so it's actually uncomfortable. And then right outside the openly exposed area is the smoking area so people's smoke can end up in the lobby which is even more annoying. Location overall is about 5-10 minutes from a beach. They were painting and doing construction in the hallway and room across from us. Constant loud noises during the day ( I know you are supposed to be outside enjoying but sometimes late-nights happen) and there was no communication of this or offer to move to a different floor. It smelled very bad on that floor so no peace and quiet. They didn't apologize for the inconvenience or even try to make it up in other ways. Booked a room that is advertised as sofa bed. The soda bed size is an actual joke - if you have a small child then sure maybe. Shower kind of floods due to poor drainage. Air con actually works well. Bed is soso. Safe works well. Complimentary water bottles. First night tried to go roof top bar and it was closed within "open time" had to ask them to go up and open it and serve us drinks. Not sure why but they often ask us to decide breakfast the night before which is annoying because choosing breakfast is usually a in the moment kind of thing. Breakfast was average. Pool didn't seem to be well maintained and cleaned so didn't take a dip in it. Cleaned room but forgot to leave some smaller towels that were included at check in. Continuing along the lines of poor communication. Was called the night before check out and asked what time are we checking out tomorrow and they didn't provide any context so I felt like "this seems kind of rude and pushy to ask us what time we are checking out." turns out we left early the next morning and from my understanding - they offer a packaged breakfast if you don't have time to eat at the restaurant so you can get it to go. So I was even more annoyed because if they said that at the beginning then it would actually make sense why they asked and I would have had a happy tummy in the morning. Long story short. Average hotel and rooms. Nothing memorable. Unfortunately the service and amenities and communication was severely lacking so this will be a one and done for me.