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The hotel is very good and very comfortable. Centrally located with direct connection to the public transport, business of daily needs and gastronomy. Friendly and welcome staff, from booking to Check In, Housekeeping, Breakfast service to Check Out. All was fine. Beautiful, clean & bright rooms with balcony. WiFi is free. Free parking outside the door, deep garage at charge. All in all a great experience, we always like to come =)

I booked this hotel to attend a performance at the opera house, which is very close to it. The hotel is located between the city centre and the Rhine (not far from Kennedy Bridge). The hotel can be reached by a 10-15 minutes ' walk or a short tram ride from the railway station. There is also a car park. The room, on the 7th floor, was cozy, but very functional and clean. With three elevators you don't have to wait. There's a 24h bar and a good breakfast buffet is available from 6 to 10. Check in and check out are quick and not complicated. You can check in and pay online in advance to save time. The staff at the reception is very friendly. I will book again here next time I'm attending the opera.

Just hotel room was clean and bathroom was also clean When arrival we were friendly helped and had an explanation about dinner in the morning this must be paid extra for but you get what for your money they have on offer Also clean and friendly helped us so a adviser

Nice hotel a short walk/bus ride from the city centre. Clean and comfortable rooms that have been refurbished in recent years. Typical buffet breakfast, friendly staff. Only minor issue is the hotel restaurant and bar remains closed, however there are plenty options locally.

Exhibitors Location right by the river Which of this table is designed against humans? The drawer corners are exposed, and the legs are cut in two places.

The room is comfortable and bright, with a dining table, chairs, sofas, washing table stoves, and tableware. There are two big supermarkets nearby. It is very convenient for us to cook and eat by ourselves. The outdoors are very quiet, the locals who meet are very friendly and welcoming, and there is a bus directly to Bonn Central Railway Station outside the hotel. Very smooth. In addition, the hotel is self-service. I saw the health staff. The hotel lobby is beautiful and comfortable.

1. The machine outside the door to swipe the hotel key was not functional --- and this was apparently known to the staff, but no sign was put outside. 2. The call button on the same machine was also not functioning. We tried MULTIPLE TIMES. Again, no sign put outside of this malfunction. 3. I called the number indicated, the line was ringing but then eventually rerouted to a gentelman. After verifying that I am indeed a checked in guest to the hotel, i was transferred to the front desk, where it was later on picked up by somebody else saying his colleague was on the phone and will attend to us shortly. We stood outside in the cold for 30 MINUTES and still NO ONE had appeared to be in the front desk, although it should be manned at all times espeically when the malfucntion of the machine is known!! 4. We found the BACK DOOR WAS OPEN !! and was able to make our way in the hotel. Looking in the room behind the front desk there was one person JUST SITTING THERE. He claims he never recieved a call and claims he did not hear us knocking and banging at the front. 5. We informed him that the machine was not functioning, which he confirmed he already was aware of. We informed him that the bell was not functioing and he had little to no concern on this matter. We informed him of the calls, and he denied ever receving or hearing any calls come through.

It was awesome. Everything was good - nice Appartement in the middle of Bonn and a perfect support from Bob during the whole stay. Th breakfast locations were super. Thank you Bob!