nomad2702
May 27, 2024
We stayed for 3 nights in this guest house. It is basic, clean with great staff and one of the few budget friendly places that offers breakfast also. The location is great; you can walk to almost all attractions (depending on how much you want to walk); and surrounded by coffee shops and restaurants. It is in a beautiful, old home and the details are great- if you are in that sort of thing. The good: - The staff is amazing. Every one we met was great and very helpful. The front desk person-Emerson: gave us great guidance on what to see, how to club things to get the most out of our day, where to find good restaurants, etc. - We got there sooner than our check in time, and they let us keep our luggage there, offered water etc. -Our room was ready when we got back and our luggage was put in the room - Breakfast was simple- coffee, boiled eggs, baked goods, toast, butter, jam, fruit and some meats. The breakfast was handled by the sweetest Iracema and she was amazing. They give freshly squeezed orange juice and it's amazing. We had read in reviews that there were options to given to other travelers for scrambled eggs but we did not get that option- but that's ok. We missed breakfast one day as we had to step out early but when we told Emerson he made sure the next day they let us have breakfast 15 mins before so we won't miss it. - The room was very clean. It was small- which is expected of European hotels, but was as advertised and had everything we needed. The covered balcony gave us the extra space and we enjoyed it. - They give you wine as a welcome drink- which is nice. They also offered beer and I am not sure it's a norm; maybe it was done as a special thin-due to the first 'not so good' point below. The not so good: -It was hot the 2 out of 3 nights we were there. When we went to our room after it was ready the room was stuffy and hot. There are no fans and the Air conditioning unit was throwing warm air. So we went and told the front desk associate who told us that the there was an issue with the Air conditioning unit in that room and their repair person was sick so he can not get anyone there till a day later and it will be fixed then (2 nights out of 3 nights of our stay). This annoyed us as this should have been something that should have been mentioned when we checked in. We asked can we move to another room and were told there were no other rooms empty. We asked for a fan and they gave us one. They also told us to open the windows as it cools down in the night and that should help- so we did as it very hard to sleep in the room without that. That led to another issue-mosquitoes. So we did not get a good night's sleep 1st night fighting hot stuffy room and/or mosquitoes . On day 2 ( Sunday) I requested again and told about the mosquito issue; I was told they are trying to get another repair man. In the evening when we got back and checked we were told that they got the new repair person and the air conditioner needs a part which th