Isabelle
August 15, 2024
The hotel itself was cute from the outside and very close to the main square. Staff were very nice. Unfortunately our room did not have a working AC - they said it was working but not very strong and that it would be fine. It wasn’t fine, and we inquired with them if there was any other room we could have with AC. they said they couldn’t do anything more because we booked this room at a discounted rate (because the AC was not good it was discounted?) We specifically chose this hotel because it had AC in its list of amenities. The room was fine otherwise, but it was so hot while we were there it would have been nice to have the heads up so we could have looked for a different room or hotel with working AC. They did provide us with 2 fans but it was still very hot.I’m sure the reviews for other rooms would be good - as otherwise it seemed like a good spot, just wish we could have been notified that there was no AC.