Hotels Near Boise Air Terminal Airport in Boise

Location was convenient and breakfast was yummy. Free parking too

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

Great location, within walking distance to many restaurants and shops. The common areas were nicely designed and clean. The room was clean, and we were pleasantly surprised by the mini kitchenette. The kids really enjoyed the pool. We appreciated the extra towels at the pool. The cons were: the bottom of the pool was pretty rough. I get the need for traction, but it rubbed my kids' feet raw. There wasn't a hot tub. The parking garage attached to the hotel is open to the public, so if there is a popular event happening downtown (i.e. New Year's Eve Potato Drop) the garage will fill up while you were out elsewhwere. Leaving you to have to find somewhere else to park even though you prepaid for parking in that garage.

The associates that work at this hotel are amazing! Sylvia was so helpful with helping get my laundry done. They sent it out and back that afternoon. I also needed to buy items on Amazon and they hand delivered the packages to my room. This is the best service I have ever had in Boise. I will be staying every trip to Boise about every 6 weeks.

Very beautiful hotel

We had a great stay at this hotel. We were on a driving trip, so chose it as we were driving toward Boise. The gentleman who helped us, Mike, was the nicest guy! He was friendly, courteous, and so helpful. You just couldn't ask for better customer service than he provided! The rooms were so nice. I usually have a hard time sleeping the first night in a hotel, but I slept like a log-- comfy bed and pillows. It was quiet and comfortable. The kitchenette was so nice, and I loved the recliner chair. In all my years of traveling, I don't think I've ever had a recliner in my room! Parking was easy, there were lots of restaurants and stores around, and it was close to the freeway. Breakfast was good too, and such service! It was a great place to say. Mike, you're the best!!

I have traveled in every US state on a car trip except Alaska and of course had to fly to Hawaii..love travel. The first time I stayed at the Fairfield in Nampa Idaho I was impressed. So on the next trip.I decided to stay there again. HUGE MISTAKE! My room was nice but almost immediately the noise started in the room directly above me. A child started running thru the room and jumping up and down. After a half hour I couldnt take the noise another minute so called the night manager for help. She went to.the room and discovered the kids parents dumped him in the room then left to go out partying. The night manager did her best but this kid never shut up...running around the room and jumping on the floor. Around 2 am she offered to move me to another room which I gladly accepted. Unfortunately my nights sleep was short..I assumed I would be compensated for the $140.00 cost of the room. Nothing was said at checkout..after a week I called the manager to ask if I would be receving any kind of compensation. He said the hotel log made no reference of a problem. He accused me of lying about the issue because the night manager did not record the problem. Needless to say I was furious for the way he treated me. I have never been treated that way and am furious over his attitude. I would never set foot in that hotel again. To this day I have not even received an apology much less a 140.00 refund. I go to that area several times each month and would normally have stayed there again..Instead I tell everyone I know in the Boise area about that night and they all agree they wont stay there. Its one thing to suffer thru it but what upsets me most is the manager Doug Perry accusing me of lying about it. Shame on him! I should have called the police because this obviouly disturbed child was left alone in the room while his parents were out partying. Be forewarned that the manager of the Fairfield Inn in Nampa obviously doesnt care about the comfort of his guests.