Guest User
November 7, 2024
We went to eat at the restaurant. We were not staying there. What happens when a restaurant gives you a warm beer? You say it, they apologize (even if they don't agree) and they change it for you, right? Well, here they told me that since I had already drunk, I couldn't return the beer nor could they change it for another one. At most they would offer me ice (ice for beer!!!!) So nothing. After paying 1000 pesos for the meal, they make me pay the 100 for the beer that I didn't drink. That says a lot and makes it stand out as good service or not. Because it doesn't mean anything to them, and they leave a customer happy. Even though the food was delicious, I didn't enjoy it because of that mishap. You have to know how to treat your customer.
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