Guest User
August 30, 2024
For reference we booked the presidential suite connecting to an executive room for two nights. On the plus side the view from the suite was beautiful but there no curtains. No curtains! You woke up with daylight each morning and had no privacy. The aircon was broken, we asked repeatedly for it to be fixed, it was not fixed in our entire stay. The temperature had soared to 38 degrees and there were no curtains to deaden the heat. It was unbearable. The bathroom had no flannels, no conditioner, no body lotion. There was no water given in the rooms. As an “Eco” hotel, housekeeping will only service the room on request! The room smelt dusty, it was clearly not used often. The connecting children's room was dark and dingy......... but it had curtains! Breakfast finishes at 10am. Bang on! We were not advised of breakfast times on our arrival so missed it on the first day. The next day servers were grumpy, food had not been refilled and replaced and nobody cleared away the tables. We did not use any of the hotel facilities as everywhere looked grubby. We did enjoy a beautiful day out in Lake Bled which is 20 mins away by car and the reason for booking. Be warned, on the final day we returned from breakfast at 10:10am to find both doors to our rooms wide open. No explanation was given for this. This is certainly not a 4 star hotel. If you go with the expectation that it is a 2-3 star then you wont be disappointed.