Hotels Near Exito Gran Estación in Bogota

It was definitely a great, and very pleasant experience! A very highly recommended hotel for your business stay in Bogota. The check-in process was very smooth, the staff was very pleasant and helpful, and the food was delicious at the breakfast buffet and at the Asian restaurant

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

This is where you want to stay while in Bogotá . Three things stood out immediately: exceptional staff; outstanding breakfast; perfect location. I have stated in previous reviews that to me a building is just a building until you add the staff. How these employees act and relate to you as a guest make all the difference in the world. Edgar is the head waiter at breakfast and makes you feel like a long time friend as soon as you sit down. The front desk staff were very patient with me and my poor spanish yet they manage to help with each query I had. There are a number of fine restaurants in the coutyard and a huge shopping mall a short 10 minute walk away. Our overall experience was a resounding YES, STAY HERE. *****

GHL Capital Hotel is a boutique hotel located in the heart of a bustling city. It has won the favor of many tourists with its excellent service and facilities. The hotel has a superior geographical location and convenient transportation, and is surrounded by many commercial districts and tourist attractions. The hotel rooms are spacious, bright, well-equipped, comfortable and warm. The beds are soft and comfortable, allowing for a good night's sleep. The bathroom facilities are luxurious and provide high-quality toiletries and towels. The hotel's service is also very attentive, and the staff are warm and friendly, providing guests with personalized service. The hotel's business center and travel desk also provide a wealth of services and assistance. In short, GHL Capital Hotel is a very good hotel, very suitable for business trips or vacations.

Excellent service, from all the staff; they went above and beyond to make my stay pleasant and comfortable. Close to all, great food, and drinks. The spa was on point, thank you Karen. Finally I can’t thank Stevan enough for all the details and excellent service that he provided at the executive lounge. I highly recommend this hotel and will definitely be back soon.

The junior suite is exactly as shown on the website. Large, comfortable, clean, great view and satisfying to stay. Housekeeping did a good job keeping me happy the entire week with my requests for extra towels, body lotion and so on. You just email the front desk and so they answer your needs. One lesser point is that the room as no heather nor ac. February is rather chilly so I required an extra blanket. I will keep this in mind on my upcoming visit in April. The lobby area needs a good paint job. Very satisfied with the pick up service at Dorado airport and the same driver took me to all my appointments during the week. Restaurant offers a very good breakfast which was included and I had dinner on 4 nights. Delicious filet mignon, another type of steak and one fish souper. Olga my server was excellent and gave advice on what wine to choose. Nice person and I hope to meet her again. The spa is closed and the hotel does not offer gym facilities.

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

I want to thank all of the staff at the Embassy Suites for making our short stay in Bogota exceptional. We were on a family vacation to Peru with 2 children and a senior when our flight was diverted to Bogota due to closure of the Lima airport. After waiting 2 hours in the airport with no help from the airline I started calling Hilton hotels to try to find somewhere to stay at 3am. Diego at the front desk assured us he had rooms and we caught an Uber over. The hotel rooms are spacious and the hotel is in a safe area with lots of restaurants and cafes nearby. But what really makes it special is the staff. From the bell hop Adrian, to the front desk staff who gave us recommendations on places to see and eat , to the servers for breakfast/happy hour- they were all friendly, kind, and warm. We ended up having a lovely unexpected day in Bogota.

Outstanding service, above and beyond Hilton brand and more in line with Four Seasons. Example: the greeting person Harrison: I had not been here in a couple of years and we arrived late. Coffee service was set up for my company. Other guests drank it all! He corrected it with fresh everything in minutes. Then I remembered- he got me a cappuccino years ago when I was running late to the ride. Over 10+ years Harrison is so much more than a door greeter. Harrison is the face and personality of the hotel. Also on the team that are AMAZING: the concierge Jackson-he can make Columbia come alive and ensure safety. Imbedded in his service is security. The breakfast staff do anything and everything-instantly and in perfect English. The front desk-reception staff insured I had a room when my company booking did not come thru. They made it their problem not mine. I travel the world in nice hotels, and in this one you will feel elevated beyond the brand because of the people. They reflect the best of Colombian culture.

Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.