MeirBargeron
September 1, 2024
We stayed at this hotel for two nights while on a leisure trip to explore Cincinnati. Overall we appreciated the friendly check-in experience, the cleanliness of our room, the comfort of the bed, and the overall renovated appearance of the sleeping room and bathroom. We had two troubling issues during our stay. First, the toilet refilled very, very slowly after each flush, requiring several minutes to be ready for another flush. This made it inconvenient (and mildly unpleasant) to use the bathroom for perhaps its most important purpose. Additionally we the hotel’s wi-fi service was very slow, making it unusable at times. We reported both issues at check-out and received an apology from the front-desk employee. We would gladly stay at this hotel again.