Hampton Inn and Suites by Hilton Bloomfield Hills Detroit

Evrything about this location is great…but the chairs in the room. They are the most uncomfortable seats I’ve ever sat in. Other than that, the place is great! The location is perfect, especially if you need to visit Henry Ford Hospital next door.

The entire hotel from the edge of the property to any part of my room was as good as it gets! Beautiful bathroom with the latest upscale fixtures. Everything was provided including shampoo, conditioner and even liquid hand soap. I enjoyed the indoor pool on my visit.

First night of a two night stay. I approached a member of the room service staff, only to be informed that cleaning would only occur upon instruction from the front desk. After relaying my request to the front desk, I received assurances that it would be taken care of. However, upon our return that night, our room remained untouched. Frustrated, I sought an explanation from the front desk, only to be directed to either inform the receptionist or the room supervisor if I want my room cleaned next time. Second night of two. While my son and I were engrossed in the NCAA Men's Basketball Tournament, an unexpected power outage plunged us into darkness. Despite our hopes, the TV remained dormant until the following day, and to our discomfort, the heat failed to return as well. Seeking some form of compensation for the inconvenience, I inquired about a discount, only to be met with a dismissive response citing that the circumstances were not there fault. During check, I was once again reminded that the situation wasn't their responsibility. To compound matters, the culinary experience was further marred by undercooked eggs on both days of our stay. I took the time to complete their survey, hopeful that my concerns would finally reach corporate ears. Yet, once again, my pleas seemed to go unnoticed and unanswered.

We had a great experience at this hotel. Our room was clean and comfortable. Breakfast was very good and filling. The staff was very friendly and helpful. We would definitely stay here again. There are many places around the area for a nice dinner.

Exceptionally clean, private, quiet and high end furnished room and bath. Each time I return to this area, I will stay here! Breakfast hours of 6:30 to 10:00am for someone who wants to sleep in or wake up early fit my schedule. The menu changed each day and had a good variation of hot and cold items,

Fridge in room didn’t work and had room temp sent to 65 when we walked into the room.

Great modern hotel which was conveniently located for the purposes we needed. Excellent complimentary breakfast too!