OYO the Chatwal Boutique Hotel

The staff were so lovely. The spa was a waste of money we stayed maybe 20 minutes, I wish we hadn’t done it the jacuzzi wasn’t hot it was warm, bubbles weren’t great if they could just sort that it would be so much better it’s a really nice idea though. The room wasn’t as it was pictured, it was okay though not the best, the bed was uncomfortable. I can’t fault the staff in any way though

Stayed overnight last night and the room was ok but I expected a better standard of finish for the price. Literally just a few bit and bobs need to be sorted and it would be 5/5. Simple things like the bedside tables hadn’t been wiped, the walls in places are really tatty, do not look behind the sofa when opening a window. The bathroom is massive but again small things let it down the towel holder has come out of the wall and the walls are peeling. Breakfast, we were told there would be a selection of cheese and meats, pastries, yogurt etc, all there was were cereal, basic fruit and a few slices of salami. Anything cooked came at an extra price but when a continental breakfast is included you at least expect the basics of a continental. The staff however were absolutely lovely, the owners could do with just spending a few quid on the small jobs and it would be excellent.

Not a ‘boutique’ hotel as described and very selfish staff to say the least. Room was nice and put together upon arriving, a shame the walls had dirt on and the bathroom door had blood prints all over. We didn’t spend much time in the hotel only when we was ready to go to bed after a long busy day. We had zero sleep due to the manager Julias having a party in the hotel reception, despite us calling at half 2 in the morning complaining him, the music and who ever else was with them did not show any respect and quiet down until 4am. Disgusting when you pay a business for comfort and that is not what you get. I would not recommend this hotel

The hotel is clean, the beds are comfortable and the staff were pleasant. However, it just fell short of our expectations and the descriptions on the website are rather exaggerated. This is more shabby chic than boutique! Unfinished plaster on walls and ceilings, random offcuts of carpets on walls, several things broken (blind, door knobs etc) All furniture is mix matched, leopard print chair with a pink fluffy cushions, curtains of varying lengths etc ! Signal was terrible for phone, wi-fi and TV. We were moved room but the quality didn’t improve. Location was great for both piers and attractions, but we felt like we overpaid for a hotel sold as more luxury, but really wasn’t. Google lists this as five stars. It deserves 2 or 3.

Don't book with these they advise at one price then tell you you got your booking wrong and try and charge you double price even tho you have full proof at what you booked and price they advertised it at. Don't like to be called a liar false company

Perfect for an overnight stay in Blackpool.. extremely pleasant and helpful hosts.. bedroom and bathroom spotless.. bar area well stocked for a drink before going out .. bed comfy and lovely warm room .. all in all great value for money 🥰