I made an appointment for two people and one child, and when I arrived, they told me that there was no room for me, only a double room. I replied that I would book a double room. They told me that there were no children in the double room, and asked me to refund the money with Trip.com. I said that but trip.com showed that I should book first, and I would like to add more money to book more rooms, and she replied that there was no room. Finally, I reasoned and arranged a double room and extra bed for me. I hope trip.com can understand this clearly. The hotel can accommodate the number of people, so as not to have the next victim.
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