Hotels Near New Spring Street Orchard in Birmingham

clean, helpful. Near to the city center. It happens to close to the Black Sabbath bridge, and I was a fun of them.

The staff were polite and friendly, the location was great as right near the arena. We were given a disabled room which was large and on the 4th floor as I requested a low floor. However, I had no sleep as net curtains up and blind didn’t pull down. Also, breakfast was fairly chaotic the next morning. You literally have to do everything yourself eg make your own hot drinks, roast your bread. I personally prefer it cooked to order or at least for them to bring you toast and coffee, which is what I’d expect for nearly £150 for the night. Overall, I think it’s overpriced and I would not stay here again!

Had gone here for a night. The room I was given was nice and spacious but the air on wouldn't work. So I was moved to another room which was smaller, felt like I was downgraded to a smaller room. If only they could give me the same spacious room that I booked with a working air con would have been great.

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

At 1st glance I was not that impressed. BUT as soon as I entered the reception area my experience began to improve. Very welcoming and polite receptionist. My room was spacious, spotless, and with a view of the canal(wasn't expecting that!) As a smoker, the terrace by the canal was an added bonus. Great breakfast too. All in all, a great overnight stay was had.

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .

I wrote the following email to the hotel upon check out, (14 days ago and no response) We booked a family room, as we had our little boy with us he is 4 and he could not reach the sink, you may like to consider in offering a child’s step when selling it as a family room so they can reach the sink and climb into bath. The shower curtain was not very clean and I didn’t feel comfortable when it was sticking to my skin whilst showering. See attached photo. There was no information given or provided in the room about the Wi-Fi. There was no TV guide on the television. No fridge in the room. One toilet roll for a family of three. No air conditioning We were notified that the swimming pool was closed which was disappointing but at least notified even though it didn’t reflect in the price. Breakfast was Luke warm buffet style so disappointing. The housekeeper knocked the door at 8.30am when we hadn’t checked out. I would like to mention we stayed at The Marriot in the centre of Birmingham on Tuesday night and this was a much better experience. All in all, it was a very disappointed stay.

We'd booked this hotel through a website, but probably could have got a better deal if we'd gone to Ibis direct. The beauty of the hotel is that you are 2 minutes from Departures at Birmingham Airport. When you've got an early morning flight this is a definite benefit, just to get a little extra sleep before you travel. The room itself was a good size. Plenty of space for us and our two large cases. Room and bathroom were clean as well. Even better, no noise from other rooms came through (OK you will get selfish people making noise down corridors on occasion - not much can be done about that I'm afraid). Went to the bar to have a drink which was fine. There is a place to eat, but we'd eaten before leaving home. Check in and check out was really quick as well.