With a stay at The Residence Bintan in Bintan, you'll be 14.9 mi (24 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 5-star hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 25 kilometers.
Grab a bite at Pool Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.
JJerm2024.07.10
*TLDR*
Good:
Service 10/10
Buggy around the resort!!
KOPI TARIK for bfast was SO GOODDDDD really the best coffee ive ever had in my life
Super value for money stay as compared to other resorts where you have to pay for literally everything even after the pricey $700 you paid for 2 nights
Bad:
Felt a little unsafe for two girls to walk back to our room cuz it was so dark
No convenience store
A little restrictive cuz you can only eat & shop from the options they have within the resort (nothing to shop also haha its just a gift shop with random swimsuits and souvenirs)
Located a bit far from ferry terminal (1h) but transport provided!
Went with a friend and was so amazed at the size of the resort 😳😳 really loved that we got to stay at the upper floor and there were 2 bicycles parked outside for us to get around the resort (but we just kept calling for buggy hehe - free btw!!)
Resort was a little far from ferry terminal (1hr airconditioned coach ride) but they provided us a cookie and water for the journey! No convenience stores located within/around the resort and i just spent the entire 3d2n in the resort. Would recommend a 3d2n for a very relaxing holiday 👍🏻
We didnt manage to try all their activities but had a great time eating HAHAH their local indo food restaurant is a MUST GO 🤤 everything else was alright only but service 10/10 really HAHAHA would go back maybe next year
Free activities: Morning yoga, stand up paddling, kayaking, teh tarik workshop, honey tasting, animal farm (u get to feed them for free too) etc
Need to pay activities: Snorkelling (went during non-peak period so it was only us two with the instructor and an instructor-friend we made the day before), jetski, wakeboarding (this was fun.... And salty) etc
With a stay at Kamuela Villas Lagoi Bay Bintan in Bintan, you'll be on the beach, just a 1-minute walk from Plaza Lagoi and 5 minutes by foot from Lagoi Bay Beach. This beach villa is 0.9 mi (1.4 km) from Pulau Marawang and 1.2 mi (1.9 km) from Lagoi Bay Lake.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This villa also features complimentary wireless Internet access, concierge services, and barbecue grills.
Take advantage of the villa's room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring private pools and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2021.12.20
Decided to have a short staycay with our lil’ bub. We were greeted by mba Siti, fuss free check-in. Our 1BR villa was great. Clean, amenities provided was alrite, could be better. Lil’ bub loves the bath tub. Thank you mba Novi for the mozzie repellent for our lil’ bub. Staffs greeted us whenever we pass by! Felt so comfortable during our stay. Had a pleasant stay with Kamuela. Will definitely come back again 😍 one minus point will be the breakfast! Hope to see improvement during our next stay! 💙
Experience “Travel. Reinvented.” in a tranquil setting at Four Points by Sheraton Bintan, Lagoi Bay. Our unique blend of convenience, cultural depth and luxury experiences makes our hotel an extraordinary destination on Bintan Island, Indonesia. Relax in one of 308 stylish guest rooms and villas with comfortable beds, productive workspaces and fast, free Wi-Fi. Savor three distinctive restaurants serving locally inspired cuisine and seafood delights. Amenities include an adult swimming pool, children's pool, and a kid's pool; along with Sa'kai Spa for Indonesian treatments; a 24-hour fitness center and a Kid's Club. In addition to 800 sqm of event space encompassing 6 meeting rooms, we offer outdoor venues such as the Garden Terrace, Villa Front, and beachfront area. Escape to Four Points by Sheraton Bintan, Lagoi and let us show you how we’ve mastered the art of the simple pleasures.
RRjoy Dhel Katherine Javier2024.07.08
It was a great experience to celebrate my birthday with them. For a long time, I never felt alone on this kind of days, I was welcomed with genuine and sincere people around with such efforts to make me happy. From the exchange of email with Ms. Paskah to make sure that I'll be accommodated from picking me up to taking note of my requests. To Ms. Jessica, Asep and Mr. Agung who decorated my room as a surprise for my birthday (that was so cute). To Ledy who assisted me from check in to check out and who helped me out to get a Balinese Massage by Wanda. To Bram and Sonia whose been so good, made me feel special on my day, such kind and very hospitable ones. I've been travelling most of the time, and this is the first time I felt at peace and genuinely happy. To realize that life is worth living and the world is beautiful. Thank you so much everyone. That was a day to remember. You touched my heart, and made me believe that gentleness and being sincere still exist.
Excellent
53 reviews
4.5/5
Price from
Rs 21,711
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Located in Bintan, The Sanchaya is by the sea, a 4-minute drive from Lagoi Bay Lake and 10 minutes from Lagoi Bay Beach. This 5-star resort is 6 mi (9.6 km) from Ria Bintan Golf Club and 20.3 mi (32.6 km) from Gunung Bintan.
Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a 24-hour fitness center. This Colonial resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Dining Room, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and a meeting room. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.
Make yourself at home in one of the 30 guestrooms featuring iPads and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
GGeorg Christopher2023.10.19
The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish.
Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner.
However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top.
In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.
When you stay at Cassia Bintan in Bintan, you'll be next to a golf course, you'll be a 8-minute drive from Bandar Bentan Telani Ferry Terminal. This beach aparthotel is within the region of Snake River Temple and Batam Centre Ferry Terminal.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
RRlme2024.07.21
We had a great stay in Cassia!!
1) staffs are all very friendly, always ready to greet people by smile, small talks, went extra miles to deliver a top notch service. Special shout out to Yance (we met him from Xana beach club) who was so kind and willing to go extra miles to ensure we had a great time ☺️ and the Zumba instructor who was a ball of energy 😂
2) food was delicious, Lotus cafe, u beach club, Vista, Treetops, tried the food from all of the above places and it was amazing!! Delicious, clean and beyond expectations
3) fun activities: badminton, beach volleyball ball, soccer, table tennis, aqua Zumba, foam pool party etc. the infinity pool was great too!! It was super clean and the water was not cold
4) the room was clean, they provide daily drinking water, beach tower with a bag (which is great!). They also provide free shuttle service for pick up and drop off from ferry terminal (by shuttle bus operated by the hotel).
I have nothing to complaint about for this place, highly recommended 🫶🏼
With a stay at Banyan Tree Bintan in Bintan, you'll be by the ocean and within the region of Batam Centre Ferry Terminal and Desaru Beach. This beach hotel is 1.9 mi (3.1 km) from Pulau Marawang and 4.9 mi (7.9 km) from Bandar Bentan Telani Ferry Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Indonesian cuisine at Treetops, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and a meeting room. Guests may use a ferry terminal shuttle for a surcharge, and limited parking is available onsite.
Make yourself at home in one of the 64 guestrooms featuring minibars and DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
GGuest User2023.11.17
Zia is an exceptional individual at Banyan Tree, radiating friendliness and delivering impeccable service. Their warmth and dedication create an atmosphere where every guest feels valued. Zia's commitment to providing outstanding service shines through, ensuring that each interaction is marked by attentiveness and care. Their professional demeanor and genuine kindness elevate the experience, leaving guests with a lasting impression of hospitality at its finest.
Escape on a family-friendly glamping vacation at Natra Bintan, A Tribute Portfolio Resort. Overlooking the stunning Crystal Lagoon Southeast Asia’s first and largest man-made seawater lagoon on Bintan Island, Indonesia. Our Bintan Island family resort is also ideal for groups and corporate events. Indoor and outdoor venues are available, with every space supported by delicious catering. The lush resort grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation feature king-sized beds, LED TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi, and air conditioning. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar, or arrange a barbecue on your tent patio. Take a guided kayak tour through the private mangroves, golfing at Bintan Golf Club, or hiking in the rainforest of Gunung Bintan.
Bbigronnie2024.06.08
First of all, strongly recommend this resort and appreciate for the service provided during our stay. We arrived quite early that morning, when we tried to check in, I was told that our room was not ready, which I could understand due to this early timing. After that, we left the luggage at concierge and went for fun and exploration in this resort. Around 2pm, we were told that the room was still not ready and spare room would be provided to us for resting purpose. Then four hours later, we were told that the room was ready and delayed due to WIFI connection issue, furthermore, complementary upgrade of another room with jacuzzi would be also an option for us. When we had BBQ in front of our room, resort staff delivered one box of pizza with their apology letter, which made me touch and surprised. Thumb up for this friendly and attentive service!! Looking forward to the next trip there!!
With a stay at The ANMON Resort Bintan- Glamping in Bintan, you'll be 4.2 mi (6.7 km) from Pulau Marawang and 7.5 mi (12 km) from Ria Bintan Golf Club. This 4-star holiday park is 1.4 mi (2.3 km) from Bandar Bentan Telani Ferry Terminal and 3.6 mi (5.8 km) from Lagoi Bay Lake.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a waterslide.
You can enjoy a meal at The Compass Rose serving the guests of The ANMON Resort Bintan- Glamping, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 99 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2024.08.25
resort environment very clean, well maintained, legit got clamping feel. NOTE ; no tv and bath tub.
everything very convenient. they basically pick u up to go anywhere via buggy. service is good also everyone very smiley and helpful
food so so cannot expect much but big menu. have diff diff cuisine
room is good but if rain the noise is pretty loud. this resort room no tv.
activities.
the huge lagoon is 2.5m deep so basically everyone who enters the pool needs to wear life jacket. there’s slides, inflated playground. some water paddles, tube etc
quite a lot of things to play but just the pool deep though . with kids u need to eye power .
Located in Bintan, Nirwana Resort Hotel is by the ocean, within a 5-minute drive of Lagoi Bay Lake and Plaza Lagoi. This 5-star hotel is 0.5 mi (0.9 km) from Lagoi Bay Beach and 5.8 mi (9.4 km) from Ria Bintan Golf Club.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 244 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Note:
Nirwana Gardens Resort is not responsible or liable for any injury or fatality caused by accidents at our hotel.
Participation in any activity is not without risk which may result in injury or even death. The hazards include risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking, I hereby represent that I understand the inherent dangers of any of the activities offered by PT Alam Indah Bintan (Nirwana Gardens) and am aware of the risks involved.
I hereby release and exempt PT Alam Indah Bintan (Nirwana Gardens), its operators, directors, agents, shareholders, officers and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death and cause of action of any kind caused in whole or in part by the negligence of the Released Parties, or arising from the rental or use of the equipment or howsoever caused, any claims, demands and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.
HHans2024.01.01
This place has the nice vibes of a traditional resort. Staff were largely polite, welcoming and friendly. There’s a large private beach area.
However, my stay was marred by several issues. I booked a room with options for either a double bed or 2 twin beds. Upon arrival, I was told that there were no double beds available. I asked the staff if there’s anyone in a double bed room who’s checking out today, and told the staff I’m willing to wait if there is. She said there’s a guest in a double bed room who’s checking out that day, but she’s unable to “confirm”. She suggested that I take a room with 2 twin beds combined instead. Sensing that I’ve no choice, I reluctantly accepted it, and upon reaching that room, I saw the adjacent room with a double bed and the room looked vacant. I went back to the reception to ask if I could take that other room, and this time another staff took over and told me there’s a room with double bed for me but I have to wait for it to be ready. I agreed but felt perplexed why the first staff couldn’t have just told me the same thing. It’s not like I insisted on having a double bed room immediately, I already said I’m willing to wait.
Another issue was the wifi. We all had problems connecting to the wifi, and when we finally got connected, the connection was often unstable.
On the second night, there was a power failure and the electricity was out for several minutes.
Overall, this is still a nice comfortable resort that makes a good getaway from the city. It will be even better if staff communication and wifi can be improved.
This vessel pulls anchor and sets sail from Bintan for at least part of your stay.
Relax at the full-service spa, where you can enjoy massages. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Piano Lounge, one of the cruise ship's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This cruise ship has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature bathrobes and slippers. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.03.04
Amazing experience at Doulus Phos ship hotel. Staying on this amazing Guinness world record ship is definitely one for the books for me. I was once able to bought a book on this MV Doulus when it was sailing to sell books worldwide. The view, the amazing staff and the facilities are truly one of a kind. It was monsoon when we stay that’s why we didn’t manage to enjoy the infinity pool. We would like to come back to experience the outdoor movie with bonfire, the infinity pool and the sunset dinner. The food is great (“, ) and we truly love the amazing warm hospitality of the staff. Definitely we will be back with our family during summer time. It is a good place for family, friends or a retreat. The facilities is huge, a lot if possible activities that can be done and enjoy and not to mention that the tranquility. There is also a spa, it is still under soft opening and still undergoing for improvement but nonetheless it is worth every penny you have.
Excellent
69 reviews
4.5/5
Price from
Rs 17,001
per night
Check Availability
See all Hotels near Pondok sejahtera Bintan
Top Pick Hotels near Pondok sejahtera Bintan
See all
Check out our most booked hotels near Pondok sejahtera Bintan from the past 30 days!
No.1
4.3/5
42 review
One of A Kind Resort at Trikora Beach
Trikora Beach, Bintan | 4.78KM from Pondok sejahtera Bintan
"Friendly host""Great stay!"
Select dates to view prices
No.2
4.4/5
3 review
Mutiara Beach Resort
Trikora Beach, Bintan | 4.32KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.3
4.3/5
45 review
Bintan Exotica Resort By Waringin Hospitality
Trikora Beach, Bintan | 8.41KM from Pondok sejahtera Bintan
"Great stay!""Great service"
Select dates to view prices
No.4
4.5/5
1 review
Trikora Beach Glamping
Trikora Beach, Bintan | 0.12KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.5
2.6/5
2 review
Agro Hotel Bintan
Trikora Beach, Bintan | 8.36KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.6
4.4/5
25 review
Trikora Beach Club and Resort
Trikora Beach, Bintan | 10.87KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.7
3.8/5
7 review
De Bintan Villa
North Bintan, Bintan | 19.29KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.8
4.5/5
2 review
Kawal River Agro Resort
Trikora Beach, Bintan | 14.62KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.9
5.0/5
6 review
The Kelong Trikora Resort, Bintan Island
Trikora Beach, Bintan | 14.3KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
No.10
4.5/5
4 review
Roka Resort
Trikora Beach, Bintan | 9.8KM from Pondok sejahtera Bintan
"Good Location"
Select dates to view prices
Latest Reviews for Bintan hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
GGuest UserThis would have got an average rating had it not been for the staff - competent, professional and always willing to help. The facilities seem jaded maybe due to the Covid related lockdowns etc and some parts especially the toilets ( the toilet seat was almost black ) were a disappointment. The location is excellent with a fantastic sea view from the restaurant and the beach is clean for the most part. The villas are good with a nice private pool and decent sized rooms. Our requests for buggy to transfer us from our Villa to the main building were always attended to promptly. The a-la-carte food that we had in their restaurant- we tried the local Indonesian cuisine- was excellent but the breakfast buffet was average. When I had interacted with the staff after booking this place, I was told that late check out is subject to ‘availability’ but it clearly isn’t as they charge for every extra hour. This could have been communicated in a better way. There is room for improvement but overall we had a good stay as the property is quite good.
GGuest UserWe have found this beautiful place on our 2 days dad/son bicycle tour through Western Bintan. We loved the ample, farm type camp that is in between the hills and savannahs with the reddish coloured earth and evergreen palm trees of Bintan. The reception area is already oozing openness and friendliness, and you check in a very pleasant and welcoming world. The owner has established this is as a sustainable youth training and learning center, at the same time offering splendid and well-integrated guest activities for families, kids, and groups. We stayed in one of the clamping houses adjacent to one of the small and relaxing lakes, and my 5y son loved every inch of it. The A/C motor works in the background, the bathroom is bigger than in any of the Lagoi resorts we have been so far. The food is very deliciously mildly spicy, the coffee machine is Italian, the breakfast offers a choice of two menues which makes it easy not to choose wrong. The best part is the always friendly and supporting staff. Yanu was very supportive when engineering a kite and helped us making it fly (even outside his shift). The creative center is definitely worth a visit. As natural bicyclists, we loved the empty and small paved roads around the Camp, so we even had a wonderful time biking down to the Blue Lagoon (1hour). From the Ferry Station TM it is a 2h bicycle trip with a few stops in the road (try to avoid the heat). The Bintan Ferry takes bikes for transport, so do 6-seater cabbies in Singapore. I can strongly recommend this place for any escape plans from the big city and for all nature fans.
GGuest UserThis hotel is too low-key, there are not many photos on Ctrip, but it is actually very suitable for families who want a quiet vacation. The seaside wooden house has large rooms and a private beach. The rides are shared with the hotel next door, they belong to the same group, and they have everything they need.
AAshling MagdelynInitially i wouldn't want to give Alltrue Hotel a bad review. The room was really nice, comfortable and clean. The whole hotel looked really pleasant and the staff were very smiley and friendly. But something happened during our first night stay over during CNY recently.
Me and my husband was asleep and suddenly we got woken up by a loud singing voice that echoed the whole room at 3am in the middle of night. The TV turned on by itself and a creepy figure was standing in the screen singing. For some reason, the sound of the TV was super loud. My husband immediately switched off the TV after he noticed i was trembling very badly. We immediately ran out of the room to find the reception and asked the staff on duty to come up to our room to rectify the issue. Upon turning the TV back on, the figure was still there singing.
The staff told us that someone(might be another guest) has been pranking the hotel by casting this specific video to random TVs in the hotel as they are using smart TV. He changed our TV WIFI to another private network and assured us that it would not happen again.
The next day at 12 noon, the same thing happened to another TV in the hotel as we can hear the loud singing coming from outside of our room again. The staff on duty promptly turned it off. My husband immediately went down to the reception and informed the staff on duty(different staffs because change of shift) what happened last night and asked them if they are able to solve the issue. They just replied that there is a hacker doing this and that they have called the technician in to rectify the issue. Sadly the issued is never solved and we had to unplug the TV from the socket to prevent anyone from casting the video to our TV.
Through the entire stay, i felt so uneasy just being in our room even if the plug is unplugged. I had time sleeping every night even though the bed is super comfortable.
Till the very end of our stay, we found out that the issue is still there and anyone on the same WIFI can still cast any videos to our room TV.
Honestly we are quite disappointed on how they handle everything. They did not apologize sincerely and follow up with us on this issue. But overall, i don't blame them because this problem came up due to this prankster and security lapse as they have very weak WIFI password and protection.
Till today I'm still traumatized by it and have problem sleeping at night because of this. Just wanted to remind everyone to unplug the TV from the socket when you stay at any places with a smart TV as people are able to cast videos even on TVs that are on stand by mode.
Really disappointed because i really liked the room and the ambience. I just wished that there was a follow up on the issue or solving the issue properly would have been good so i could have feel comfortable for the rest of the stay.
GGuest UserRoom is very practical: spacious layout & clean. Comfortable bed. Bathroom is large & clean. Food options are also practical: tasty/ well- prepared. Not a wide variety but sufficient. I suggest limiting plastic bottled water provision for large group functions.Undoubtedly, that's up to the consumer. But hotel can make a stand on this.
GGuest UserA very worst experience stay ever! For the first I requested for early check in its not provided on 22 April 2023. They ask for additional fee and finally I just checked in at 3PM. Second, around 3PM I just ordered Banana Fitters and waiting for 3 hours! I already called them 3times but there is no explanation only wait wait and wait until 3 hours coming. Third, I requested for extend the same room and its so complicated, I should to wait and their forgot that I already told them the day when I arrived. Forth, I pay room extend bill to reception and requested for make up the room once I request since I want to have a rest. And surprisee?!!! Housekeeping coming to my room and I just said that I will inform later for make up the room, then again the BAD things is someone is trying to enter my room without permission, I dont know how can they get my room access, and I just shouted since Im not in full wearing (you can imagine if i didn’t double lock) and he said want to cleaning, I’m shocked then I just said that I didn’t request anything! I trying to sleep and housekeeping just knock the door again for the third times! I just open the door and said there is nothing request for anything and they said from their group I just requested. I dont know how this work!!! I’m very dissapointed and can’t sleep again. I just met their Duty Manager/MOD and told everything and ask for checking CCTV however there is nothing following up and recovery at all. I’m repeater guest and always stay here (you can check in your hotel system)and I think Aston Tanjungpinang is the best hotel but it’s not met my expectation for this current stay! IM VERY SAD AND DISSAPOINTED FOR WHAT WAS HAPPENED!!!!
NNickyWe spend 3 nights overall is good from Hotel front desk to housekeeping, bell boy and restaurant staff are polite and helpful. Except for the free breakfast buffet which doesn't suits me and my wife foods too salty and coffee is not hot enough, we had tried their other foods which pay by ourselves can consider good then we also walk to nearby Chinatown have our breakfast and coffee. And have Bintan Travel Guide to bring us around for sightseeing etc. The driver Edwin is very familiar with the routes and doesn't needs ud to crack our brains of what we want to eat etc. Automatically will drives us to have our lunch and dinner
AArnie Taufik1st time to Bintan and distance from bintan ferry terminal to our hotel is 10-15mins drive
Given free upgrade from 1 bedroom. So happy🤩.
Room is clean and spacious. breakfast spread is good and has lots of variety.
Good place to relax but not for shopping becos there is no mall in Bintan and u need to travel to tanjung pinang if u wanna shop but don't expect it to be like Batam.
GGuest UserOriginally I booked the unit with sea view at Indra Maya Villa but there are steps to reach the villa. But with a wheelchair-bound elderly, we had to cancel and booked KWA Villa directly from the Resort. KWA villa seems to be the only one with direct access without steps. KWA Villa has beautiful layout especially the private pool and sea view. Also have a personal buggy provided. Also a nice pavilion - perfect for quiet time. The outdoor sofa should have proper shelter. When the rain came, the sofa was all soaked wet. Insufficient lighting within the living/dining room. Estate maintenance is poor. Lots of mosquitoes. The Resort doesn't provide insecticide. On Sunday morning, we are deprived of water supply in the Villa because the pipe burst outside the Villa. So we could not swim because we could not use the bathrooms. Housekeeping is generally ok. Even beach towels. Kitchen has utensils & crockery but the bowls, knife and ladle missing. The staff especially Ahmad who drive the buggies and vans are attentive and dedicated. Ahmad pushed my mother's wheelchair to/fro road/villa through the rain and was drenched despite the umbrella. The breakfast food selection limited. With limited guests, the buffet became a ordering system. We had to order from the system.
董董I got the wrong ticket, so I came to this hotel. There is no other choice in the local area. The building is very old. Apart from the sea view on the rooftop and the smiling service at the front desk, everything else is lacking. The hygiene of the room is the biggest problem. It’s dust, the blanket doesn’t feel changed, the sheets are black and a lot of cigarettes are hot out of the hole... drunk... Breakfast is difficult to swallow, no porridge to buy, milk drinks are not, tea and coffee can not add milk ... would you rather have a better room for a better experience? There is a local tour in the hall. Although it is cheap, I don’t understand English in driving. I don’t understand Chinese. It’s a crash... I must remember the next time I can’t make a mistake....
Which hotels near Pondok sejahtera Bintan have non-smoking rooms?
Many guests care about the quality of hotel rooms, especially the smell of the room.
One of A Kind Resort at Trikora Beach
is a popular hotel with non-smoking rooms