Sarah P
July 15, 2024
After an unpleasant experience at a Best Western in a different state, we were hesitant to try again. However, we decided to give this one a go based on the numerous positive reviews, and the fact that its location was exactly what we needed. We are so glad we stayed here. The beds were comfortable and our room was clean. The pool was cool but not cold, which was awesome after a 10 hour drive in 100* heat. Our kids played in the pool for over an hour, effectively wearing them out enough to sleep well. The AC ran without a hitch, and the blackout curtains did their job. It was the best night of sleep we had in 2 weeks. The staff on duty that night, September, was pleasant and courteous, even though she was alone on duty and juggling multiple tasks at a time. When we checked in, she offered our dog a milk bone, which he was grateful for. There were no additional fees for our dog to stay, and there was a perfect spot for him in our room. Breakfast was nothing to write home about--your standard hotel buffet breakfast of eggs, bacon, bagels/toast, yogurt, juice, and a waffle machine. There was sausage gravy and biscuits, but the gravy was only lukewarm--not very appealing. There was a staff member nearby making sure no food items ran out as guests ate. Overall a pleasant experience we will be happy to repeat.