Top rated hotels in Beverly Hills

The Mosaic Hotel Beverly Hills
4/5101 Reviews
Beverley Hills
We recently visited The Mosaic for a two-night stay. The location of the hotel was excellent, on a quiet street just off Wilshire and a stone's throw from The Peninsula where we had business. Our room itself was fine, and quite reasonably priced by Beverly Hill standards. However, the room was right next to the elevator and directly across from the housekeeping station, which disappointed us considering that the hotel did not seem to be hosting very many guests during our stay. Couldn't we have been assigned a different room? Accordingly, it was noisy outside our room, particularly in the AM with the housekeeping staff doing their thing and the trash pickup outside on Monday morning. Speaking of housekeeping, we did not receive any housekeeping during our stay, and we were never informed that we would not be nor were we asked if we might like to have housekeeping during our stay. In addition, we booked a room rate as part of which we were to receive breakfast, but I don't think the restaurant/bar was even open during most of our visit, a fact that nobody mentioned to us when we checked in. And, we were charged a mandatory ”urban bundle fee” of $30 plus tax per day which was said to include a complimentary welcome drink (which we did not receive) and ”other valued added amenities” to which I have no idea what they are referring to because as far as I can tell we got nothing. And finally, we were charged $50 daily for parking which was neither valet nor was it even secured parking. So, all in all, not a bad place to stay location wise, but I do not like it when a hotel makes promises that they can't keep and doesn't even have the courtesy to tell you about it or apologize for their shortcomings.

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