Guest User
December 3, 2022
Our one night stay at this hotel most horrible in the Choice Hotel Chain as Choice Privilege customers. Renovation in progress, outside painting to entrance area. Had made reservation online a week before travel.No mention on website of renovation. Checking into our room all seemed well. An area construction company reserved most Of the rooms for their workers. Room beside ours became extremely loud with music and talking. We were tired after a long day of driving, wanted to rest. We did ask for another room none were available. Returning to our room to eat takeout, pulling out the desk chair discovered a dirty pullover cap and food. Also disposable clothes hangers under desk… obviously poor housekeeping in our room, went downstairs to speak with manager, he was not on duty until next morning. At checkout I gave him the cap in a the trash bag, and explained the horrible experience. He apologized, yet no offer to compensate for the room price for our inconvenience. Offered some extra points to our point balance with Choice rewards. Whether you are a choice member or not, I DO NOT recommend this hotel until new Management and housekeeping at hotel.