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Bern Township Econo Lodge Hotels

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Econo Lodge Airport

Econo Lodge Airport

2.5/51 Reviews
The hotel was not able to make keycards, so I had to wait for a maid to come to the front office to let me into my room. My first room was really smelly. It had a broken window that I almost cut my arm with when I opened the drapes. The refrigerator was off and unplugged, so I couldn’t keep my cold drinks cold. So, I had to go to the front desk to register a complaint. The front desk attendant asked me if I wanted to change rooms. I said yes. The attendant gave me another room. I had to wait again for a maid to come and let me into the new room. The new room smelled great, but it had a smaller bed than the first room. I went back to the front desk and asked the attendant about the size of the bed. She said there were no more king sized rooms available. Since there was still a problem with getting keycards, I had to wait around for the hotel to get their system back up. Because of the wait, I was late for my appointment in Reading. At no point did the attendant offer my a credit, discount, or an apology for the problems with the room and keycards.

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