Mercure Hotels in Berlin

Visited the hotel with a group of 26 lads, whilst we weren't the easiest to deal with the hotel staff put up with us and helped us out where they could! Special mention to the lady on the bar, she didn't speak great English but she was brilliant, her colleague on the bar wasn't the happiest of chaps but I think we won him around a little bit! Another mention goes to Francesco at reception! What a man! He couldn't help us anymore and I hope his Fantasy Football Team does well! Rooms were clean, showers great, no complaints! Good location too! Would definitely stay again! Top stuff, thank you!

Just got back from a great stay in Berlin and at the Mercure. Excellent location, right in the heart of everything. Check-in was a tad slow, but friendly. Rooms were very spacious and clean. Really great shower. The hotel is quirky in decoration, but I must admit I do not understand the creepy girl, that was everywhere in our room. Over the bed, in the bath room watching you go to the toilet and have a shower. I don't understand how any design company thought this looked good :-( Anyway good stay and will stay again.

The room was spacious and functional, with a neat desk and sofa set, and was equipped with high functionality like a semi-suite room. The location felt inconvenient while I was unfamiliar with the geography, but once I got used to it, both U2 and U6 lines were available, which was very convenient. The breakfast was very good, the quality of the ingredients, the decor of the dining room, the variety of the menu, etc.

Highly recommended. The hotel was very full during our 7 night stay due to a conference at the hotel and we were upgraded to a bigger family suite. Clean and quiet room, friendly and helpful staff with great restaurant recommendations. There are rooms with windows which can not be opened therefore not suited for guests who prefer fresh air

Good hotel, not really central but with good public communcations just outside. Good enough breakfast, good rooms. The opening times for de the bar and restaurant is a bit short, probably because of covid. The Garage is reasonably priced and feels safe.

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.

This is a surprisingly small hotel (just 13 rooms on each of six floors) but it was very comfortable, clean and perfectly located less than ten minutes from two different metro stations, in the middle between them. It's also near two local supermarkets. Front desk is staffed 24/7 and housekeeping is available daily but only upon request. The only issue I had was with the bath gel container attached to the shower wall not working (the pump was jammed). So I had to get out, wet, go find one I had packed with me from a previous hotel, and get back in to use that instead. A maintenance worker did respond quickly when I went down to tell them (phone wasn't working at the time either) and he confirmed it was broken, confiding that it was a manufacturer issue happening in other rooms as well. He replaced it with a new working one and all was fine after that. Still, I'd recommend testing that as well as the shampoo before getting in the shower, just in case, when you check in. My room rate didn't include breakfast (it seems most don't, in Europe, in my experience) so I cannot comment on the food. Daily newspaper was provided and there is one small working elevator. I would stay here again.