Best Beppu Spa Hotels

We booked the Sora western room type, which was described as having two double beds and three futon beds. However, upon arrival, I didn't see any futon beds in the room nor were they offered. In terms of service, I expected a better introduction to the rooms given the price I am paying. We received a very simple introduction to the common area, but didn't get a room tour showing where things are located, which Yukata to wear indoors and outdoors, etc. I've paid a similar price for another onsen hotel where we received a much better reception upon arrival. We did ask for breakfast in the room for more privacy, and while we were able to do that for half the price at other hotels in Fukuoka, the staff didn't seem to understand when we asked about it. Overall, the amenities and room are really good, but service-wise, it's hit or miss.

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

I spent my first two hours doing what I haven’t done for almost three years, driving along the snaking roads in Japan. Arriving at Amane Seikai you feel euphoric, the seafood kaiseiki wasn’t the best, but the sake was good, and I was still giddy from seeing the spacious (1776 sq feet) junior suite with its own ocean view pool, jacuzzi, open-air onsen bath. “Room” 230 is in the new wing (according to my booking.com description), the apartment/room is not especially stylish, except for one little bottle of water and some coffee/tea, the mini bar and fridge were empty, but it has a spectacular view and you’ll still get your ocean view from bed and feel the constant gravitational pull of your private open-air onsen. I got up at 6ish just to catch the first rays of sunlight and to listen to the sound of the waves. Last but not least, the staff that checked me in was really nice and spoke perfect English ( coz he is from Nebraska ☺️)

Travel with a group of friends to Beppu but only 4 of us decided to stay at Amanek for 2 nights. This was the best decision ever as we were closed to the JR station, eateries, Tokiwa shopping mall, Donki and the beach were within walking distance. Only few staff could speak English. Those who speak Japanese only also try their best to serve the guest. I am impressed by how clean and new the whole hotel is. Best of all, I love the free flow of juices & beverages. You could also do take away in the UCC coffee disposible cup. Love the choice of either western or local breakfast with free flow of side dishes. I am surprised by how big the bedroom is and spacious bathroom. The gym equipment tho basic, are new & in good condition. The onsen is clean & modern & I love the warm rooftop pool with an awesome view! Amanek is thoughtful to provide guest with a basket to hold all your onsen needs. Upon check out, I was overcharged for my 2 days of breakfast. The staff was quick to rectify the problem & refunded me on the spot. Yes, would definitely stay in Amanek again in my next visit to Beppu! Thank you for the awesome stay!

Really enjoyed this unique hotel that has a mix of art, onsen, great views and decent food. The room (419) was not luxurious but was well designed, the balcony overlooked the extraordinary landscape that is Beppu, the greatest feature was the semi open-air onsen bath facilitated by the floor to ceiling windows, connected to the generous deck space. It was fun to walk around the gallery space and admire the interesting architecture, color palettes, and exhibits championing Beppu culture, landscape, flora, fauna etc. Sitting in the Peak restaurant for dinner, I was amused that one of the waitstaff was a robot that ferried food and empty dishes back and forth. Dinner was laid-back, had a window side seat that allowed me to enjoy the city glitter below. My stay here was at a fraction of another Beppu hotel on this trip, in many ways I enjoyed this place more and would not hesitate to come back.

It takes about 7 minutes to walk from Beppu Station to the hotel. Beppu Beibei Bus Station is two minutes, which is very convenient. The hotel has public hot springs and private hot springs, and the public space on the second floor is also very cool, with a self-service drink machine. The room is complete, just because the door is wooden, traditional Japanese door, the sound is very loud, even the next door neighbor can hear it in the room. The breakfast is super rich, it is a Japanese breakfast, so that guests can only eat breakfast and feel full at night. The staff was very polite and helpful. Note that not only inside the hotel, but outside the hotel in the middle of the night is quite noisy. Because there are *** and bar areas nearby, I will hear a lot of talking in the middle of the night. So it is recommended that travelers take earplugs to sleep if they need it!

The entrance and cafe area downstairs are really cool and modern and they do great coffee. There's a huge shared kitchen you can use downstairs too, plus women, men and private onsens. The room we had was a traditional Japanese room with futon beds which were pretty comfortable. The room was absolutely massive with room for probably 6 people to sleep if you have to. The only downside is that there was no shower in the room or on our floor either. We assume you'd have to use the onsen to shower but not sure.

I booked Amane Resort Gahama via orbitz in the very last minutes (the day of check-in) since there were no Airbnbs or other hotels available in the area for that day. My stay here with my family ended up being SO perfect & fantabulous:) As soon as I walked in the room, my inner voice says, “OMG I accidentally treated myself. This is like heaven!!” :) 1. Our room came with 2 onsen (hot spring) bath tubs. One is built in open air in the garden (roten buro), and the other is built inside (see the attached pictures). The two bath tabs are separated by the glass sliding doors. I truly enjoyed and appreciated the experience. I hopped in the bath as many times as I could to make my money worth!! They also have an open air bath (roten buro) with the beautiful view accessible to all guests. 2. Breakfast included was OMG SO deeelicious. It’s buffet style. They have traditional Japanese, Chinese, Western styled food. All guests were required to wear vinyl gloves whenever they would go get food. They have got this glove dispenser that would pump the air inside of the gloves so all we needed to do was to let our hands slide inside of gloves ( so we would not accidentally touch the next guest’s gloves underneath). I thought this was very generous and appreciated that they were trying hard to minimize contacts for covid prevention. 3. We also ate at the restaurant in the hotel. The staff, wait persons were all so nice. The food was excellent! Non alcoholic plum wine was delicious:) 4. All staffs in the hotel were super nice. We had a great stay thanks to them:)

This was bolt hole no.1 on our Rugby World Cup weekend, it was a good choice! I had already booked a nights stay here on the Saturday of England's rugby QF v Australia. We hastily arranged a Friday stay when it became clear commuting from Fukuoka to Beppu was going to be a major issue on match say. Turned out a great plan! So 2 nights, we enjoyed the Spa which me and my wife made full use of. The outdoor baths range in temperatures and size. At the time we stayed there, it was the chosen bolt hole of many a rugby newspaper hack! There was Messrs S Jones and M Cleary of the broad sheets and M Samuels of the Mail, amongst others. We also had rugby correspondents from Sky Sports news. Funny choice since Oita is quite a commute from that hotel. Anyway, I digress. Hotel rooms are plain but comfortable plus large enough. Walk in showers and breakfast had a wide selection. Friendly staff but an odd gown and slippers rule (not strictly enforced, just as well as slippers were too small as were garments). For both nights, we enjoyed drinks in their basic lounge area. Beers were purchased from a vending machine. Usual fayre of Asahi type later, not great but ok. The place is up in the mountains about a 20 min bus ride from Beppu Station. We ate in the evening in Beppu, plenty of choices. All in all, a fun stay.

The hotel service is very personal, the facilities are first-class, there is its own independent house, and you can also book a private hot spring pool. Dinner and breakfast are very good. The most important thing is that the hotel service staff is very attentive. This time, the mobile phone was taken away when I was playing in the local area. Thanks to the hotel service staff for helping to contact the police with other parties, and accompany us to pursue the mobile phone, and finally recovered it smoothly. thank you very much!