Guest User
December 8, 2024
Disappointed….First, check in The front desk said that we wanted to lay the tatami ourselves, and then found that the hotel had arranged for me a room type that was not booked by me. The room was completely different from what I had booked. The room was small and there was no coffee table. We all inquired at the front desk and told them that the room type was booked with us The difference was that the coffee table was gone. The woman only spoke not speaking English and asked us to speak Japanese. An older waiter suddenly appeared behind us. We only said one sentence. He said nothing and took away the large table with vases in the hall , asked us if we could? It is simply absurd. Obviously the hotel attendant knew what was going on. The small chair was positioned to perfectly block the bathroom door, which could not open at all if two were sitting at the same time. As for the food, I was extra for wagyu beef, but the portion was simply unreasonable, only three dice beef, which was not the case at other hot spring hotels before me. Worth mentioning is the view, I booked the sea view room, the sea view room faces east, you can see the sunrise. As for the hot springs, the large bath area is smaller. You can add money to expect a private bath on the 7th floor (45 minutes, 1500 yen incl. tax), private bath with good views.
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