Wunderbar Beach Hotel

Very Good experience and one of the best holiday I spend… staffs and Food just Super and very much consumer centric. Rooms cleanliness and Hospitality of the front office staffs just outstanding “. I must give 5/5 for them. Just love it…. Pls keep the good work.

Very clean, comfortable and spacious room, the food was great, they made us non spicy versions of everything, they helped me with the beach flee bites, with cutting off some aloe vera leaves, they even let us stay in our room longer, until 9p.m. The beach is very near, the front yard is fabulous, ans the pool was cleaned every day. The staff was really really great and helpful. What we couldn't read about, when we booked the hotel is that the train passes right next to it (so my ear pluggs really helped), the beach was pretty dirty (but we were there out of season) and at the reception, for the last two days, there was a guy knowing zero English. He didn't even understand to call someone who does. But anyway, we would go there again

Went to bar and ordered a drink. When drink came the main ingredient was not in the drink. When asked, 2 members of staff informed they had put the ingredient in the drink. Asked for more to be added. They took glass away, came back and said added. Drink looked the same. On asking again staff then informed the had none if the ingredient. They lied saying they had put it in. Don't like dishonesty 😔

Great position near the beach ,and on the railway line in Bentota. Wonderful friendly and kind staff, in all areas of the hotel. Our room was spacious with a beautiful large balcony. However the whole property is dated and tired , stained toilet and sinks, a rusty fridge ,and holes in the bed sheets gave the whole bedroom a grubby appearance. I felt it needed deep cleaning. Breakfast was ok, fruit, toast , eggs etc, but evening meals very average, so only eat there once.

Warning to Indians/Pakistanis/Bangladeshis/Sri Lankan Do not book this hotel as we had to cancel it after reaching the place due to ******* like dirty rooms with broken mirror, malfunctioning tv , no telephone lines in room & loafer like receptionist staff completely uneducated and ill-mannered are not even fit to be house maids let alone receptionist, I repeat do not book this hotel we have escalated it to Sri Lankan tourism & racism board as the staff sitting at the hotel lobby are ****** & disgusting and rest of the staff looked - behaved like goons and provided us rooms where sober people cannot live. They will not care about Asians & only best provide rooms and service to Europeans & Russians(dollars) & completely ****** culture prevails. The staff laughed when we complained about rooms & had goons/auto rickshawalas locals with them. We asked to talk to the manager they said he is not available and asked to cancel the rooms. The property is good & they have good rooms but staff is just classless uncouth.Sri Lankan & Indian tourism authorities will take action to get property delisted from major travel portals & highlight this incident to concerned authorities. We have the incident recorded as video evidence as well. Staff reception behaviour was just shocking in what they call 3 star hotel. The receptionist team deserve to be fired immediately & learnt to be taught manners & how to talk & behave with tourist on whose funds they are getting their salary.