Darius_Drake
October 9, 2024
This is the most bad 4 star hotel i ever stay in the city.
Its not worth the money i have paid for it. I book for a business suite which is the highest standard of the room there for 2million up rupiah, but the whole building AC seems to have a problem, you can feel its so hot from hall to restaurant and especially my room. With a heat of Jakarta nowadays, AC not working well at non window-airflow room is a disaster.
Call front desk for 3 times to send an engineer to fix nothing, and then change to other room which is same problem🤦
I am sweating in my bed, i rarely comment bad things, but this is really got to my nerves and cross the limit i could take.
Service is not good, hassle and seems not responsive and irresponsible.
Amenities is poor since the 4 star hotels with highest room, but even soap and shower gel is same standard like 2 star low class motels.
I won't go to any swiss-bel hotel anymore. This is traumatic!!!!