Guest User
December 9, 2024
Inside the room was a huge spider, between the wall and ceiling. Supposed to be a 4* hotel, but even I told the staff they just say "I am so sorry..." (for me it was not enough, as everything there "has price" (breakfast, spa, coffee machine in the reception, etc), but my complaint was for free..). There was a trailer over the floor corridor, left but the staff (on purpose I mean, as it was covered for the next use) all day and night long: that is not safe at all, if something happens (earthquake, fire, etc) and guests have to give up the floor and the building. This trailer had to be stored in a warehouse or somewhere else but not left on the corridor. Last but not least, the Spa is only bookable in advance if you want to use (..) so no chance if you have an impulse to go there and relax.