90nemo
October 1, 2023
We booked this hotel based on location, price, and reviews. While I can’t say it was our best lodging experience of the year, bit was definitely in the top 3. The property was very well maintained, the room was very clean and adequately furnished, and a nice included breakfast. (Although the breakfast area could use a little more lighting.) And every once in a while you encounter a staff member who is meant to work in a specific industry, ,and that is the case with front desk employee Cierra. She checked us in, provided informed answers to questions regarding the area, and was obviously experienced at her job when an issue arose regarding their rewards program. She was consistently pleasant, polite, and efficient at every turn. If our travels ever take us back to the Bedford area, we will stay at this Quality Inn & Suites again.