Guest User
October 22, 2024
We were 3 persons staying at Hotel Olympia from Sunday September 29 to Thursday October 3rd while we were exhibiting at LuxePack. At arrival we had a very unpleasant experience – the room and especially the bed was not clean / the bedlinen was not changed from the last guest. Furthermore, we were only offered a blanket to be put on top of the dirty bedlinen as an alternative because there was no cleaning personal available in the evening. This approach is completely unacceptable in my perspective. We have discussed the situation several times with the available staff at the reception, but the willingness to support was very limited. During check-out, we were discussing the situation with the available manager that only could offer a bottle of water from the minibar as compensation. We cannot recommend this hotel and suggest that you look for another hotel in the area.