Disney's Caribbean Beach Resort

Nice room and resort but pull down toddler bed is DANGEROUS! We are a retired couple, and I pulled opened the cabinet thinking it might be storage when we checked in. The bed came down hard, almost knocking me over. The resort engineer came out and looked at it and said it has hydraulics. Yes, it has hydraulics, but they only kick in after the bed has come down a foot (and come down hard). If a small child is standing on the bench and messing with it, it could be really bad. I reported it but I don't think I made much of an impression. I wouldn't stay here if you have small children, although the bed is cute.

Housekeeping was our biggest bugbear. We were informed on arrival that housekeeping would visit every other day. We stayed for 10 days. They visited day 3 as expected. They then missed day 5. We called numerous times on day 6 and eventually they visited very late in the day. We then expected they would visit on day 8, but they didn't. By this time we had run out of towels and coffee and our waste bin was overflowing. After many more phone calls they brought some towels and coffee. We called again on day 9 and they did eventually make a full housekeeping trip to the room, again late in the day, which was pretty useless since we checked out next morning. The water pressure in the shower was barely adequate. The buses to and from resort to theme parks were not frequent enough at peak times and incredibly crowded. The cups we were asked to buy so that we could refill from the drinks machine leaked all over the contents of our bags. The staff were pleasant enough but seemed unable to respond to problems when raised. They seemed almost surprised that we raised issues.

The Skyliner is great! We never waited more than 10 minutes for the Skyliner & it will always run unless the weather is so bad on its direct route. There is an internal resort bus that makes all 7 stops & runs about every 20 mins. Parks & Springs buses also run about every 20 mins. Although once we did have to wait 40 mins & missed most of early entry. Watch for the times on the app so you know when the next bus is coming & when to be at the stop. And parents please put smaller children on your laps, especially at the end of the night, everyone is tired & should be able to sit, your 2 year old does not need their own seat. The Centertown Market food is ok, its cafeteria food, kids will like it, actually thought it was better than Banana Cabana. You can always go to the quick service at Riviera(take the internal bus if at the other end) for a higher quality meal. Absolutely recommend the refillable mug. 5 fills & you've come out ahead on it. There are 1-2 freestyle machines in each section. I saw deliveries made from several different companies. We used Kroger & WalMart & it was great! They will leave your items at Bell Services & there is even a refrigerator if you have a few cold items(just remember the room fridge is small). The staff at Bell Services were so nice, even though they are constantly busy & working outside in that Florid weather. There are resort vans that will take you & your luggage directly to your room, but it might be quicker to take the internal bus. The laundry rooms were great, especially since we were there for almost 2 weeks & I think open 24 hours. You download the app & make payments through there, $3.25 per wash/dry & it will tell you when your load is done. Since there is a room for each section getting a machine was never a problem no matter what time of day. They do have vending machines with laundry products, but since I knew we would be doing several loads(thanks to the FL heat & humidity) I ordered laundry soap through WalMart. We opted out of the every other day housekeeping, especially when I saw our lady hacking coughing then spitting up in the bushes, its ok, I don't need you in my room! We just asked for what we needed along the way. They will leave you a phone message on your cleaning day that they saw your room occupied sign & that they come in to just do a quick room lookover to make sure everything is ok in there. They had not dusted our room in a bit prior to our arrival, because when we had set items down & then moved them you could see the thick dust marks. There was also a large hole in one of our walls. There is some maintenance that needs to be addressed, especially all the peeled off walkway floor paint & the chunks of it laying on the ground nearby. The pool is nice & there seemed to be enough chairs. There were 2 girls walking around offering cool washcloths & water, which was a nice touch. We did use Mears to & from the airport & had a good experience both ways. $17 per person, each way. We ha

We decided to stay here for our family trip to Disney world. We were very impressed with The hotel and the staff were very friendly and helpful. The location of the hotel was excellent for getting around the parks, we stayed in the Trinidad part of the hotel it was a 5 minute walk to the skyline, 1 walk to the bus stop. Next to the pool and a snack bar and the main pool and reception were a 10 min walk. Room was comfortable and had plenty of room for the four of us. If we ever go back we will definitely stay there again and highly recommended it if u have a family.

We had a great 5 night stay at Disney's Caribbean Beach Resort. We had a second floor room in Aruba, block 51 which suited us. Not too far to the lobby area and restaurant and in between both of the Skyliner stations. We had a friendly and informative check-in and complimentary parking close to the room was fantastic. The room - well, for the price it costs it is very dated. It's almost like stepping back in time to being in Florida over 30 years ago. AC old and a bit noisy and everything very old fashioned. However, the shower was the most powerful we had in 2.5 weeks of touring Florida. Rooms only get made up every other day which I think for the cost of staying there is very stingy and unacceptable. Having said the above, we had a comfortable stay after settling into the room and the exterior and gardens are just stunning. Very relaxing area. The rooms just need a very good make-over. Lobby area was lovely and we sat in the restaurant each morning to eat a grab and go breakfast which was tasty and very well priced. We used the main pool area once and it was a lot of fun, just not enough beds and shade for a very hot afternoon. Beach towels provided too. There are other pools dotted around the resort too but we didn't get a chance to use them. We really liked being able to take the Skyliner to Epcot and HS and we used the buses to access the other parks, Disney Springs and Typhoon Lagoon. Overall, we had a great stay and really enjoyed being close to the parks.